Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the manager Dylan for his exceptional service.
Service Quality
Overall, customers reported a mix of experiences with service quality, with some expressing satisfaction with quick and efficient work, while others noted issues with thoroughness and honesty in repairs.
Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays despite having appointments.
Pricing Concerns
There were complaints about perceived overcharging and upselling practices, with some customers feeling pressured into unnecessary purchases.
Trustworthiness
While many customers felt the service was trustworthy, there were notable instances of dissatisfaction regarding transparency and the accuracy of diagnoses.
AS
Andrew Silverthorne
1 day ago
5.0
Been coming here for years and everyone is always extremely helpful and understanding. This recent trip was a lot, but Neo & Tyson really assisted with getting my car fixed. Really thankful & one example as to why I refer people here.
CL
Charles Lampe
Feb 13, 2026
5.0
Guys were super friendly 'knowledgeable and got me exactly what I needed at a reasonable price could not be happier
GH
Gloria Hampton
Jan 20, 2026
5.0
Hi, I wanted to bring to your attention that Goodyear that’s located at Skymarks here in Jacksonville, Florida. Me and my coworkers have always had excellent service. The staff is nice to explain everything to you and we really appreciate that. Not only that my service has been excellent. Every time I come to Goodyear and I wanna give them five stars and tell them thank you me and some more of my coworkers as well.
VB
Vincent Bono
Dec 31, 2025
5.0
Had an oil change done at this location. Got me in & out pretty quickly and most importantly the job was done right. I had a couple little things for them to do as well and everything was taken care of just like I asked. Great location and the Manager and staff have it running very well.
AS
Alyssa Skaggs
Dec 28, 2025
5.0
I love this location. The guy is always friendly and greets me when I come in. They are fair priced and service for oil and tire rotation is a decent wait time( 1 1/2 hrs when not super busy) highly recommend this location
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Jacksonville offer?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes, provided by certified mechanics.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with adjusted hours on select holidays.
Where is Goodyear Auto Service located?
It is located at 675 Skymarks Drive, Jacksonville, FL 32218-7246, USA.
Does Goodyear Auto Service offer in-store pickup for repair services or tires?
Yes, they provide in-store pickup services for products or orders.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair accessible entrance and restroom facilities to accommodate customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
You can schedule an appointment through their online reservation system available on their website.
What nearby restaurants can I visit before or after my service appointment?
Nearby dining options include La Nopalera Mexican Restaurant, Eleon Pizza and Pastry, Aloha Waffle Bar, Chick-fil-A, McDonald's, Pollo Tropical, Tijuana Flats, and Hardee's.
Are there convenient places nearby where I can relax or have a casual drink?
Yes, you can visit Dapper D's Cigars lounge and cocktail bar or the aLoft WXYZ Bar nearby for a relaxed environment.
What nearby facilities can assist with health-related needs while I visit Goodyear Auto Service?
Close to the service center are Any Lab Test Now for medical testing, Cancer Specialists of North Florida for oncological care, and Integration Spa for wellness treatments.
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