Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
284 reviews
5 stars
187
4 stars
19
3 stars
14
2 stars
10
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, prompt, and courteous, particularly highlighting the manager Dylan and team members like Tyson and Lauren.
Honesty and Trustworthiness
Several reviews noted the honesty of the service, with customers appreciating that they were only charged for necessary repairs and not upsold on unnecessary services.
Service Speed
While many customers experienced quick service, there were notable complaints about long wait times and delays, particularly during busy periods.
Mixed Repair Experiences
Some customers reported dissatisfaction with repair quality, claiming that issues were not resolved or that they were misled about the necessity of certain repairs.
Pricing Concerns
There were complaints about high prices and perceived overcharging for services, leading some customers to seek second opinions elsewhere.
- EWEric & Christie WeigandOct 8, 20255.0My second visit sand I can't say enough about the staff at this store. Very helpful, prompt, and honest about whatever work needs to be done and how quickly they can accomplish it. Nice to have somebody you can trust!
- JKJudy KAug 26, 20255.0Friendly and quick service
- JWJJ WalkerAug 14, 20255.0Just as I was leaving the airport, I got a flat tire. I called GoodYear and spoke with Subbu- who ensured that they could get me a new tire, in short order, upon arrival. Courteous and excellent service! More importantly, he advised me that my tires looked bad- all of them. I was shocked; I just got them in the past year, or so- from a wholesale club. Based on his recommendation, I have had them checked out. They are very close to needing replacement. Just wanted to let them know I appreciate their help and guidance and will return for new tires. JW
- OROnan RodriguezAug 13, 20255.0This place is honest in the work they do. I brought my car in for a ton of work I wanted done and they took the time to look at everything and only charge me for what actually needed work. Great place and honest people, highly recommended!
- KNKenza NortonAug 10, 20251.0Worst experience. Do not recommend.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Jacksonville offer?
Goodyear Auto Service offers full-service tire and automotive repair services including oil changes, provided by certified mechanics.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with adjusted hours on select holidays.
Where is Goodyear Auto Service located?
It is located at 675 Skymarks Drive, Jacksonville, FL 32218-7246, USA.
Does Goodyear Auto Service offer in-store pickup for repair services or tires?
Yes, they provide in-store pickup services for products or orders.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair accessible entrance and restroom facilities to accommodate customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
You can schedule an appointment through their online reservation system available on their website.
What nearby restaurants can I visit before or after my service appointment?
Nearby dining options include La Nopalera Mexican Restaurant, Eleon Pizza and Pastry, Aloha Waffle Bar, Chick-fil-A, McDonald's, Pollo Tropical, Tijuana Flats, and Hardee's.
Are there convenient places nearby where I can relax or have a casual drink?
Yes, you can visit Dapper D's Cigars lounge and cocktail bar or the aLoft WXYZ Bar nearby for a relaxed environment.
What nearby facilities can assist with health-related needs while I visit Goodyear Auto Service?
Close to the service center are Any Lab Test Now for medical testing, Cancer Specialists of North Florida for oncological care, and Integration Spa for wellness treatments.