Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Details
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
171 reviews
5 stars
126
4 stars
14
3 stars
6
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked and performed like new after service.
Communication
Several reviews highlighted effective communication, with updates provided via text and phone, although some customers experienced issues with responsiveness.
Billing Issues
A number of customers reported problems with billing practices, including overcharges and lack of transparency regarding costs.
Timeliness
While many customers appreciated the quick turnaround for repairs, some expressed frustration over delays and extended timelines.
- HMHaley McelravyDec 31, 20255.0I’ve had a great experience with Gerber Collision & Glass. I originally brought my car in about a year ago after an accident, and they did an amazing job with the repairs, my car looked and drove like new. Recently, I brought it back in to have a noise checked out, and once again they were wonderful. They took the time to thoroughly inspect everything and made sure my car was safe and in good shape. The team was professional, honest, and very reassuring. I truly appreciate their care and attention and would absolutely recommend them to anyone.
- KEKravin EllisonNov 25, 20255.0Gerber and the services are great! Have had 2 repairs done and both have been excellent.
- MMMellissaOct 31, 20255.0Fast quick friendly service
- TKTodd KneptonOct 27, 20255.0Excellent work and they kept me updated via text
- DND NicSep 12, 20255.0This place is amazing. They have fixed every single car I have brung in surpassing all expectations with reasonable pricing. Highly recommend!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision repair, auto body repair, dent removal, bumper repair, windshield replacement, and auto glass services.
What is the guarantee policy at Gerber Collision & Glass?
They provide a Lifetime Guarantee on their collision auto body repair and auto glass services for as long as you own your vehicle.
Where is Gerber Collision & Glass located?
The business is located at 13349 N Main St, Jacksonville, FL 32218, USA.
What are the operating hours of Gerber Collision & Glass?
They are open Monday through Friday from 7:30 AM to 5:30 PM and closed on Saturdays and Sundays.
What payment methods are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, Mastercard, and Visa.
Does Gerber Collision & Glass have wheelchair accessible entrances and restrooms?
Yes, they have wheelchair accessible entrances and restrooms available for customers.
Is there a mechanic available at Gerber Collision & Glass?
Yes, a mechanic is available on site to assist with automotive repairs.
How can I get a repair estimate from Gerber Collision & Glass?
You can contact Gerber Collision & Glass for a free collision auto body repair estimate or auto glass quote.
Are there car rental agencies near Gerber Collision & Glass?
Yes, Enterprise Rent-A-Car is located nearby, which can be convenient if you need a rental vehicle while your car is being repaired.
What nearby healthcare services are available close to Gerber Collision & Glass?
Nearby healthcare options include Florida Sleep Solutions, First Coast Medical Center, River City Vision Center, and Florida Eye Specialists, among others, which can be useful if you have health-related appointments in the area.
Are there any nearby insurance agencies near Gerber Collision & Glass for claim assistance?
Yes, insurance agencies such as Stephanie Lempesis, Alexandra Cowans: Allstate Insurance, and The Cannington Agency South are nearby, helpful for processing claims related to auto repairs.