Express Oil Change & Tire Engineers

4.7
448 reviews

About

Oil Change Service StationTire ShopAuto Repair ShopBrake ShopAuto Air Conditioning ServiceCar Inspection Station
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in Jacksonville today.

Location

Express Oil Change & Tire Engineers
11839 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.7
448 reviews
5 stars
393
4 stars
18
3 stars
4
2 stars
5
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently praised the quick and efficient service, often mentioning being in and out in under 15 minutes.

Staff Friendliness

Many reviews highlighted the friendly and helpful demeanor of the staff, particularly mentioning employees like Anthony, Ryan, and Joshua.

Customer Experience

Overall, customers reported positive experiences, noting the professionalism, thoroughness, and willingness to answer questions without upselling.

Pricing Transparency

Several customers appreciated the reasonable pricing and the availability of coupons, although some noted a lack of posted pricing.

Quality of Work

While most feedback was positive, there were a few concerns regarding oversight in diagnosing vehicle issues, leading to costly repairs.
  • HH
    Hannah Hart
    Jan 3, 2026
    1.0
    I brought my car in for an oil change, tire rotation, and to have the battery checked because it was slow to crank. They did change the oil, but told me they couldn’t rotate the tires due to a “safety issue” and claimed the tires were splitting, which was later confirmed by another shop to be untrue. They also told me the battery was fine, only for it to completely die less than a week later. Throughout the visit, it felt like the employees were more interested in hanging out and working on a friend’s car than actually addressing my concerns. Overall, the service felt careless and unreliable. I won’t be returning
  • TT
    Taylar Thompson
    Dec 31, 2025
    5.0
    Justin was so incredibly helpful, knowledgeable and kind during my appointment! I will definitely continue to return back here for the expertise and great customer service. Thank you!
  • MF
    Matthew Fettik
    Dec 29, 2025
    5.0
    Whole team is awesome! Came in for an oil change in the morning on my Mercedes, and they got it done quickly! Thank you Justin and Joshua!!
  • KS
    Kalia Smith
    Dec 20, 2025
    5.0
    I drove up for a last minute oil change and it was a great experience. They took care of me right away. I was helped by their employee Anthony. He was very polite and kind. Was not pushy and made sure i was informed of everything going on. Additionally he cleaned my windows and filled up my tires. Definitely recommend stopping by here for any needs you may have.
  • DM
    Diemetra Myles
    Dec 10, 2025
    1.0
    I just recently moved to Jax and this location was the closest Express to me. I’ve been a loyal customer of the company for years and they have been the only people to touch my vehicles. Last month I noticed a small oil leak with my truck so I brought my truck in 11/8 to be serviced. The mechanic assured me that the only issue was a small cap and no other issues were found only for 30 days later a full exacerbated crack to be found. I have always been a person to try to catch issues early to avoid extremely costly and unexpected repairs due to me being a single mother and now I’m looking at a $400 repair quote 2 weeks before Christmas because of their oversight and all I get is a weak apology and them saying let us know if you want it fixed.

Frequently Asked Questions About Express Oil Change & Tire Engineers

What services does Express Oil Change & Tire Engineers in Jacksonville offer?

They offer services including oil changes, tire services, wheel alignment, brakes, batteries, air conditioning, and vehicle maintenance among others.

What are the operating hours for Express Oil Change & Tire Engineers on weekdays?

They are open Monday through Friday from 8:00 AM to 6:00 PM.