Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joshua and Saraih for their exceptional service.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Mixed Experiences
While many customers had positive experiences, some reported poor service and communication, particularly regarding issues with vehicle condition and billing.
Cleanliness and Vehicle Quality
Customers generally appreciated the cleanliness of the vehicles, although there were complaints about receiving cars in poor condition or with expired tags.
Communication Problems
Multiple reviews indicated a lack of clear communication from staff regarding policies and procedures, leading to frustration among customers.