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Car Rental AgencyVan Rental
Renting a car at Jacksonville International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Jacksonville International Airport today.
Location
Hours
Reviews
4.3
2,581 reviews
5 stars
1,842
4 stars
281
3 stars
123
2 stars
93
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Efficiency
Customers frequently noted the quick and easy check-in and vehicle pick-up processes, contributing to a smooth rental experience.
Vehicle Quality
Overall, customers were satisfied with the cleanliness and condition of the vehicles provided, although there were some complaints about specific vehicles.
Communication Issues
Several reviews mentioned problems with communication, particularly regarding reservations and customer service responses.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific locations and staff behavior, indicating inconsistency in service.
- AMAKA MoodNov 7, 20251.0Dont reserve from this company! With my company, we rent for at least 3 weeks at a time and with all this miney paid to enterprise, we still feel like a number, making them richer! This vw was so ragged that it should have Never been put out for driving! At some times, while driving, i got literally scared to drive it. I thought it was going to leave me stranded! When I pressed the accelerate pedal, it would be difficult to go, then ince it accelerates, it would take off drastically! Never again! Then when I went to return it, the Mgr stated he would put in my account that my next booking could be freely upgraded to anything and free booking but the very next day, I needed to rent for a week and enterprise tells me there are NO NOTES in my account, regarding! Rep told me she would email the Mgr at the location and have him to specifically state what he told me but I guess he never did. Just a bunch of crap!
- LMLloyd MooreNov 5, 20255.0I've rented from Enterprise multiple times never had any problems always a good experience.
- SGSteve GNov 4, 20255.0I have never had these folks let me down. If I need a car and no hassle, they are one of the ones I go to. Great staff at the Gville airport too.
- CGChelly GrayOct 27, 20255.0Brie (like the cheese) was so informative, she single-handedly help and inform what seemed to be her superiors/coworkers. Jaelin was also helpful and completed the task. Please honor this review because they made happy customers in less than 15 minutes.
- BBBobette BobolaOct 8, 20251.0Enterprise JIA airport location almost caused use to cancel our trip. Local Mgr wasn't willing to help us at all in getting the car I reserved a month ago. It didnt matter i was a Plus Membership. Unless you have 1 credit card to cover your entire rental term + a $400 additional hold on that 1 Credit card - forget it. They just don't care. And I'm even local. Can't even get a customer complaint rep on the phone that you can understand! Go somewhere else to rent is my opinion. I want a customer service SUPERVISOR to contact me .
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located at Jacksonville International Airport?
Enterprise Rent-A-Car is located at 2400 Yankee Clipper Dr, Jacksonville, FL 32218, USA.
What types of vehicles can I rent at Enterprise Rent-A-Car Jacksonville International Airport?
You can choose from a wide selection including compact cars, passenger vans, family SUVs, and luxury cars.
What are the operating hours of Enterprise Rent-A-Car at Jacksonville International Airport?
The rental office is open daily from 6:00 AM to 11:59 PM, plus an additional half-hour after midnight.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I reserve a rental car online for Jacksonville International Airport location?
Yes, you can make a reservation online at http://enterprise.com/reserve.
Is Enterprise Rent-A-Car at Jacksonville International Airport owned by women or offering military discounts?
Yes, the branch is women-owned and offers discounts for active military personnel.
Which nearby car rental agencies are available around Jacksonville International Airport?
Nearby car rental agencies include National Car Rental, Alamo Rent A Car, Hertz, Avis Rent A Car, Budget Car Rental, Thrifty Car Rental, Dollar Car Rental, and Payless Car Rental.
What airport terminals and airlines are located near Enterprise Rent-A-Car at Jacksonville International Airport?
Nearby terminals include the Delta Terminal and JAX Terminal. Airlines nearby include United Airlines and Continental Airlines.
What dining options are available near Enterprise Rent-A-Car at the airport?
Nearby dining options include Jia restaurant, Auntie Anne's bakery, Cinnabon, and Sbarro pizza restaurant.
How can I use nearby facilities like the USO or baggage claim when renting from Enterprise at Jacksonville International Airport?
You can visit the USO lounge for comfort before or after car rental, and use Baggage Claim Carousel 1 to collect your luggage close to the rental location.