Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mandarin location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond to assist.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty interiors and mechanical problems.
Reservation Issues
Numerous customers reported problems with reservations, including overbooking and unavailability of reserved vehicles, leading to frustration.
Efficiency
While some customers experienced quick and efficient service, others noted long wait times and delays in processing rentals.
SC
Sarah Connolly
2 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
JJ
Jim
Feb 17, 2026
5.0
After spending a 40 year career traveling and using rental cars and now being retired for 20 years since I last rented one, Enterprise still stands out as being the best all around service when needing a rental car. They just seem to go out of their way to provide a quality service at reasonable pricing. Always very accommodating and friendly to work with.
JD
jill davis
Feb 13, 2026
5.0
Great service thank you!
CK
chuck klein
Feb 5, 2026
5.0
Competitive and clean car
YS
Yevgen S
Jan 12, 2026
1.0
Do not do business with this location. I had the worst experience possible. The service was extremely rude and unprofessional. The local manager, Tabitha, was particularly discourteous and not honest. Despite my insurance reserving a car for me, they did not provide the correct vehicle, making the entire situation frustrating and disappointing. Overall, it was the worst service I could have imagined.