Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lem Turner Road location today.
Location
Hours
Reviews
4.2
437 reviews
5 stars
292
4 stars
55
3 stars
16
2 stars
18
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including reports of roaches and strong odors in some cars.
Reservation Issues
Multiple customers experienced problems with reservations, including not having the reserved vehicle available and poor communication regarding rental terms.
Location Experience
While many customers enjoyed their experience at the Lem Turner location, some expressed frustration with management and service inconsistencies.
Overall Satisfaction
Despite some negative experiences, many customers expressed a willingness to return and recommended the service, citing positive interactions with staff.
- AGAlex GriffinNov 14, 20255.0The staff was extremely helpful and polite. They made the rental car experience great.
- DBDanielle BurdenNov 13, 20255.0Team Enterprise on Lem Turner is the best. Herb and his team work very well together. They truly want their customers to drive away happy.. They always make me feel like family. Way to go team. Thank you for always giving your best. You are appreciated.
- MTMark TidwellNov 13, 20255.0The Team at the Lem Turner location are Amazing.. Ramsey and Herb are VERY helpful and Professional Every time..I rent from this Location frequently and will continue as long as those 2 guys are apart of this Location Team..Thank you and will see you soon
- FWFelicia WilliamsNov 1, 20254.0Good customer service and nice cars.
- MEMoyette EvansOct 26, 20255.0Their customer service was exceptional. I highly recommend them.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car on Lem Turner Road in Jacksonville?
You can rent a wide range of vehicles including luxury cars, vans, and standard rental cars at Enterprise Rent-A-Car on Lem Turner Road.
What are the operating hours of Enterprise Rent-A-Car on Lem Turner Road?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services at the Jacksonville Lem Turner Road location?
Yes, Enterprise Rent-A-Car provides airport pick-up services at this location to make your rental experience more convenient.
What payment methods are accepted at Enterprise Rent-A-Car on Lem Turner Road?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Is there a discount available for active military personnel at Enterprise Rent-A-Car?
Yes, Enterprise Rent-A-Car offers discounts for active military members at this location.
How can I reserve a rental car at the Enterprise Rent-A-Car Lem Turner Road location?
You can reserve your rental car online via their reservation website or visit the location directly to book your vehicle.
What nearby stores can I visit for refreshments or convenience items when I rent a car from Enterprise on Lem Turner Road?
You can visit Liquor Mart or Safer Discount Beverage nearby for convenience items and refreshments.
Are there automotive services close to Enterprise Rent-A-Car on Lem Turner Road if I need car repairs?
Yes, F & R Automotive and Vu's Auto Service Center, both nearby, offer automotive repair, oil change, and tire services.
Can I find childcare or educational centers near Enterprise Rent-A-Car on Lem Turner Road?
Yes, Sparkling Angels Enrichment Center and J & J Day Care and Learning Center are nearby day care and learning facilities.
What local attractions or churches are near Enterprise Rent-A-Car to visit before or after renting a car?
Nearby churches include the Church of the Lord Jesus Christ of the Apostolic Faith, Pure In Heart Deliverance and Outreach Ministries, and NorthBound Church, which you might consider visiting before or after your rental.