Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Empire Point location today.
Location
Hours
Reviews
4.1
316 reviews
5 stars
214
4 stars
28
3 stars
11
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Garrett and Nathaniel.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness and Maintenance
Feedback indicated mixed experiences regarding the cleanliness and maintenance of vehicles, with some customers reporting issues like unclean cars and mechanical problems.
Communication Problems
Customers expressed frustration over poor communication, including lack of notifications about reservation issues and long hold times when trying to reach the branch.
Overall Experience
While many customers had positive experiences, there were significant complaints about service inconsistencies and dissatisfaction with how issues were handled.
- ESEthan StartNov 15, 20255.0Silas took excellent care of us, getting us a much-needed vehicle just before closing quickly and personably.
- KWKipton WiseOct 31, 20255.0Always a pleasure. The staff at the Empire Point, Jacksonville location are the best!
- TPTammy PearsonOct 28, 20255.0SILAS ISTHE BEST
- BBBobette BobolaOct 27, 20255.0Saved our trip from cancelation. Enterprise needs to post legible that each branch has different "rules". Called ahead to verify we would be able to get a car. When we arrived Nicholas had everything ready for us so the transaction went quickly as our trip had been delayed almost 8hrs because of the JIA airport branch. Nick also was there when we returned it. This branch i will return to if I ever decide to patronize Enterprise again as a whole. Make sure you call the actual physical branch, NOT 800#, to verify rules, vehicle availability, etc..
- TSTodd Goodman, Sr.Oct 18, 20255.0The best rental car experience ever! Friendly and professional representatives and a seamless transaction from the online check-in to the return! Enterprise has always been my 1st choice and this experience reminded me why!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Jacksonville, FL?
Enterprise Rent-A-Car is located at 4303 Atlantic Blvd, Jacksonville, FL 32207.
What are the operating hours of Enterprise Rent-A-Car at the Empire Point location?
Open Monday to Friday from 7:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Jacksonville?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special rental rates?
Yes, there are great weekend rates available. You can book now through their weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car owned by women or offers military discounts?
Yes, the location is woman-owned and offers discounts for active military personnel.
How can I reserve a rental car at Enterprise Rent-A-Car Empire Point?
You can reserve a rental vehicle online through their reservation website at enterprise.com/reserve.
Can customers use nearby public transportation or visit nearby attractions when renting a car here?
Yes, customers can easily find Enterprise Rent-A-Car near several nearby businesses like Farmand Farmand & Farmand accounting services and Law Offices of Bateh & Clark. After your rental, you might visit local spots like Quiznos or Dunkin' Donuts located nearby for a quick meal or drink.
Are there convenient gas stations near Enterprise Rent-A-Car for refueling rental vehicles?
Yes, Speedway and Hess Express gas stations are conveniently located nearby, making it easy to refuel your rental car.
What nearby services might be useful for customers renting a vehicle at this location?
Nearby services include West Union for money transfers, Blue Rhino Propane Exchange, as well as hair and nail salons like Art of Hair Studio and Dana Nail Studio, convenient for errands before or after renting your car.