Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Empire Point location today.
Location
Hours
Reviews
4.1
321 reviews
5 stars
219
4 stars
28
3 stars
11
2 stars
9
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Garrett, Silas, and Nathaniel for their outstanding service.
Reservation Issues
Several reviews highlighted problems with vehicle availability, including instances where customers arrived to find their reserved cars were not available.
Cleanliness and Maintenance
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting issues with dirty or malfunctioning cars.
Communication Problems
Customers expressed frustration over poor communication, including lack of notifications about reservation issues and long hold times when trying to reach the branch.
- SSSandi Southerland-Stommel2 days ago5.0I’m just going to say that the Empire Point location ROCKS IT!!! Nate is he bomb! I am always amazed and impressed by their teamwork and superb customer service and support. I have utilized their location loyally because I always leave feeling very happy with their services and their vehicles. If I have ever had any problems with their vehicles and I call Empire location they have always found me the closest location that I can exchange out the car for a replacement and they also call ahead to check availability for me. I call that going way beyond the call of duty!!! Keep ROCKIN IT EMPIRE POINT!!!
- JCJames CrippsDec 7, 20255.0My experience with Enterprise Rent A Car was just so terrific in a trying time. I was very grateful
- RMrebecca mavrosDec 5, 20255.0Everyone at this location (even all the former employees) have always been so helpful and friendly. Never had a bad experience with them.
- LClucretia “Styles by Precious” ChappellNov 29, 20255.0Always a great experience this far with enterprise
- MFMelvin FosterNov 29, 20255.0Outstanding customer service...
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Jacksonville, FL?
Enterprise Rent-A-Car is located at 4303 Atlantic Blvd, Jacksonville, FL 32207.
What are the operating hours of Enterprise Rent-A-Car at the Empire Point location?
Open Monday to Friday from 7:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Jacksonville?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special rental rates?
Yes, there are great weekend rates available. You can book now through their weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car owned by women or offers military discounts?
Yes, the location is woman-owned and offers discounts for active military personnel.
How can I reserve a rental car at Enterprise Rent-A-Car Empire Point?
You can reserve a rental vehicle online through their reservation website at enterprise.com/reserve.
Can customers use nearby public transportation or visit nearby attractions when renting a car here?
Yes, customers can easily find Enterprise Rent-A-Car near several nearby businesses like Farmand Farmand & Farmand accounting services and Law Offices of Bateh & Clark. After your rental, you might visit local spots like Quiznos or Dunkin' Donuts located nearby for a quick meal or drink.
Are there convenient gas stations near Enterprise Rent-A-Car for refueling rental vehicles?
Yes, Speedway and Hess Express gas stations are conveniently located nearby, making it easy to refuel your rental car.
What nearby services might be useful for customers renting a vehicle at this location?
Nearby services include West Union for money transfers, Blue Rhino Propane Exchange, as well as hair and nail salons like Art of Hair Studio and Dana Nail Studio, convenient for errands before or after renting your car.