Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Empire Point location today.
Many customers praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Garrett and Silas.
Reservation Issues
Several reviews mentioned problems with vehicle availability despite having reservations, leading to frustration and disappointment.
Vehicle Condition
Customers reported mixed experiences regarding the cleanliness and maintenance of the vehicles, with some receiving cars that were not properly cleaned or in good condition.
Overall Experience
While many customers had positive experiences, there were notable complaints about poor service and communication, particularly regarding billing and vehicle availability.
SC
Sarah Connolly
2 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
RS
Randy S
Feb 20, 2026
1.0
Made a 3pm reservation they would not honor. I’m hours behind as they’re very slowwww. I saw two different couples walk out without getting assistance. Recommend elsewhere
KG
Kaitlyn Gibbs
Feb 6, 2026
5.0
Not only the best rental car spot in Jacksonville but hands down the best Enterprise location in Jax. Enterprise prices have gone up recently, it’s been killing me. On top of Enterprise as a company taking away after hours returns for the day I normally return, forcing me to pay an extra day. But with many bad rental locations in Jax including other enterprise locations Silas and Nate are phenomenal and are why I’m loyal to this branch for all of my rental needs. Whether the day is crazy and they’re swamped or it’s more calm - their communication, customer service, and how they handle everything is above and beyond. Thank you guys for making traveling / renting a car less stressful. Being able to rely and trust on you guys consistently makes a huge difference and you are appreciated.
SS
Sandi Southerland-Stommel
Jan 10, 2026
5.0
I’m just going to say that the Empire Point location ROCKS IT!!! Nate is he bomb!
I am always amazed and impressed by their teamwork and superb customer service and support.
I have utilized their location loyally because I always leave feeling very happy with their services and their vehicles. If I have ever had any problems with their vehicles and I call Empire location they have always found me the closest location that I can exchange out the car for a replacement and they also call ahead to check availability for me. I call that going way beyond the call of duty!!!
Keep ROCKIN IT EMPIRE POINT!!!
JC
James Cripps
Dec 7, 2025
5.0
My experience with Enterprise Rent A Car was just so terrific in a trying time. I was very grateful
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Jacksonville, FL?
Enterprise Rent-A-Car is located at 4303 Atlantic Blvd, Jacksonville, FL 32207.
What are the operating hours of Enterprise Rent-A-Car at the Empire Point location?
Open Monday to Friday from 7:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Jacksonville?
They offer a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Does Enterprise Rent-A-Car offer any special rental rates?
Yes, there are great weekend rates available. You can book now through their weekend specials page.
What payment methods are accepted at Enterprise Rent-A-Car?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car owned by women or offers military discounts?
Yes, the location is woman-owned and offers discounts for active military personnel.
How can I reserve a rental car at Enterprise Rent-A-Car Empire Point?
You can reserve a rental vehicle online through their reservation website at enterprise.com/reserve.
Can customers use nearby public transportation or visit nearby attractions when renting a car here?
Yes, customers can easily find Enterprise Rent-A-Car near several nearby businesses like Farmand Farmand & Farmand accounting services and Law Offices of Bateh & Clark. After your rental, you might visit local spots like Quiznos or Dunkin' Donuts located nearby for a quick meal or drink.
Are there convenient gas stations near Enterprise Rent-A-Car for refueling rental vehicles?
Yes, Speedway and Hess Express gas stations are conveniently located nearby, making it easy to refuel your rental car.
What nearby services might be useful for customers renting a vehicle at this location?
Nearby services include West Union for money transfers, Blue Rhino Propane Exchange, as well as hair and nail salons like Art of Hair Studio and Dana Nail Studio, convenient for errands before or after renting your car.
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