Enterprise Rent-A-Car

4.1
574 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

8005 103rd St, Jacksonville, FL
32210, United States
(904) 388-3553
https://www.enterprise.com/en/car-rental/locations/us/fl/jacksonville-103rd-st-4373.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 103rd Street location today.

Location

Enterprise Rent-A-Car
8005 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.1
574 reviews
5 stars
389
4 stars
45
3 stars
22
2 stars
16
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by staff, highlighting specific employees for their exceptional assistance.

Reservation Issues

Several reviews mentioned problems with vehicle availability, including instances where reserved cars were not ready or available upon arrival.

Vehicle Condition

Customers reported mixed experiences regarding vehicle cleanliness, with some receiving cars that were not properly cleaned or had unpleasant odors.

Overall Experience

While many customers had positive experiences and expressed a willingness to return, there were notable complaints about poor service and management at certain times.
  • BS
    Brooke Summy
    4 days ago
    5.0
    Unfortunately, I’ve had to frequent this establishment over the last few months due to some car issues with my personal vehicle. Kenaya is the manager and she is very much locked in and can handle any situation thrown her way. She has helped me tremendously navigate some road bumps regarding rentals through insurance. Today I had the pleasure of working with Will as well. He embodied premier customer service throughout the entire process. Very kind and although I had a very short wait, he helped the time fly by with friendly conversation and frequent updates. They both have convinced me that Enterprise IS the way to go when renting a vehicle. Thank you both so much for making this process actually enjoyable during such a stressful time.
  • AT
    Ace Thomas
    4 days ago
    5.0
    Hey the associates here are fantastic.Very nice they made it quick and easy. And I had a great car for about 3 days. I will definitely be going back
  • SL
    Shayna Lawrence
    Jan 2, 2026
    5.0
    Prompt friendly service. Professional and courteous staff. Flexible options and clean vehicle.
  • WM
    Wendy Melton
    Dec 31, 2025
    5.0
    Service was quick and the agent was very nice. Excellent service
  • RJ
    Rhonda Jones
    Dec 9, 2025
    5.0
    I was very satisfied with the whole experience. My thanks to Will Evans for his excellent customer service, professionalism and friendly personality. He provided me with great rental service from start to finish.. will definitely rent from here again for future needs. Thank you Enterprise.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer at the 103rd Street location in Jacksonville, FL?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

What are the operating hours for Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 7:30 AM to 6:00 PM Monday through Friday.