Brand Certified
Enterprise Rent-A-Car
3.8(269 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
3 W Duval St, Jacksonville, FL
32202, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(904) 598-5114
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/fl/downtown-jacksonville-4381.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jacksonville, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Jacksonville location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.8
269 reviews
5 stars
167
4 stars
16
3 stars
14
2 stars
11
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly and helpful, there were numerous complaints about unprofessional behavior, lack of accountability, and poor communication.
Reservation Issues
A significant number of reviews highlighted problems with honoring reservations, including customers arriving to find no vehicles available despite confirmed bookings.
Cleanliness and Vehicle Quality
Some customers reported receiving dirty vehicles or cars with maintenance issues, which negatively impacted their rental experience.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction and others vowing never to return due to poor service.
- SCSarah Connolly2 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- TBTiffany BryantFeb 22, 20265.0Very kind and understanding. Quickly in and out with assurance! Thank you.!
- CBcordelia ballardFeb 20, 20265.0This rent a car location has thee BEST customer service ever. They take great care of you. Very professional customer service and support.
- CACorey AlexanderFeb 20, 20265.0The customer service at the Enterprise Rental on W Duval St, Jacksonville,FL was very immaculate. I usually go to the Woodland Acres branch, but I've found my new branch
- TKTavon KellmanFeb 2, 20265.0The service was quick and straight to the point. The manager provided excellent customer service. My rental was clean, and I had no complaints.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Jacksonville?
Enterprise Rent-A-Car offers a wide range of vehicles including standard cars, luxury cars, vans, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at 3 W Duval St?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I reserve a rental car online for the Downtown Jacksonville location?
Yes, you can reserve your rental car online at Enterprise's website for the Downtown Jacksonville location.
What payment options are accepted at Enterprise Rent-A-Car in Jacksonville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car in Jacksonville offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services for convenient transportation.
Are there any discounts available at Enterprise Rent-A-Car Jacksonville?
Enterprise Rent-A-Car offers discounts for active military members.
Where can I park when visiting Enterprise Rent-A-Car downtown Jacksonville?
Nearby parking options include the City of Jacksonville Library Garage, SP+ Parking, and Central Parking facilities.
What nearby public parks can I visit before or after renting a car at Enterprise?
You can visit nearby parks such as Main Street Park and Main St Pocket Park which are close to Enterprise Rent-A-Car.
Are there any public transportation or ride services near the Enterprise Rent-A-Car Downtown Jacksonville location?
Nearby transportation services include Scoop Me: Request Ride & Delivery for convenient local rides and deliveries.
What are some nearby attractions or facilities customers might find useful when renting at Enterprise Jacksonville?
Customers can enjoy visiting the Ann & David Hicks Auditorium for events, or stay at the Hilton Jacksonville Mayo Clinic Area hotel located nearby.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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