Enterprise Car Sales

Reviews

• DD

  Deja

  3 days ago
  5.0
  Sammie and the team at this Enterprise were extremely helpful and professional at their expertise. They were also kind and actually cared about me getting into a vehicle of choice at a price range I could handle. Being someone who always brought cash cars and this was my first financed car, Sammie was informative about my next steps and even how to get the financed part down a bit. Sammie and the team were patient while I handled business I'm my end and handle business with grace on their end. I am satisfied with my visit here and so happy I stopped by and end up leaving with exactly what I came for. Thanks everyone at Enterprise.
• AG

  Amy Gadapee

  6 days ago
  5.0
  This is the second used car I have purchased in the last 8 months and the two experiences could not have been more different! Brad and the staff at Enterprise were amazing to work with. The process was seamless and they are completely transparent and upfront with their fees. There were no surprises when it came time to do paperwork. We have already decided to have Brad help us find a truck for my husband. Give them a try you won't be disappointed!
• SR

  Solace Reed

  Feb 23, 2026
  1.0
  I visited the location a few months ago while searching for a Kia Sorento. Although I found the perfect vehicle (2022 Sorento), the treatment I received from the sales team ultimately led me to purchase from another dealership. Having rented from Enterprise for over 10 years, I was extremely disappointed by the level of customer service provided.
• MR

  Marisol Rodriguez

  Feb 20, 2026
  5.0
  I recently purchased a vehicle through Enterprise Car Sales and wanted to share my experience with the customer service and purchase process. Devon-Eric was professional, respectful, and easy to work with. He genuinely listened to my needs and created an environment where I felt comfortable asking questions and making an informed decision, which made the experience feel more thoughtful and personalized rather than transactional. The overall process was smooth and well organized. This review reflects only my experience during the purchase process, not long-term ownership. Overall, it was a positive experience.
• KW

  K Wms

  Feb 8, 2026
  1.0
  I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise’s disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

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