AutoZone Auto Parts

4.3
293 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Jacksonville #6835 in Jacksonville, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 513-6975.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1286 Dunn Ave, Jacksonville, FL
32218, United States

Hours

Reviews

4.3
293 reviews
5 stars
187
4 stars
60
3 stars
19
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and going above and beyond to assist them.

Inconsistent Experiences

While some customers had excellent experiences, others reported poor service and unhelpful staff, indicating inconsistency in service quality.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist with car issues, although there were also mentions of unknowledgeable cashiers.

Product Availability

Customers appreciated the availability of parts and quick service, but some expressed frustration over incorrect parts and stock issues.
  • DB
    Denane Brown
    Dec 23, 2025
    5.0
    I appreciate Maurice he’s the best. He help me out with so much.
  • VV
    Vee
    Dec 19, 2025
    5.0
    Mr.ken went above and beyond today for me! Helped me with my lights and adding my steering wheel cover an I couldn't be more grateful for his care! Thanks Ken
  • CW
    Christine Withrow
    Dec 16, 2025
    5.0
    I was having a problem with my battery staying charged and I was up visiting family in Jacksonville. I stopped into store# 6835 and was right away greeted and when I got to the counter the staff was very helpful snd knowable. A young lady named Nicole not only was able to quickly locate the issues (battery & a bad battery connector she also helped me put in both parts. What great service, knowledge and help this store was when I needed it most. Thank you again store# 6835…. Whenever Im in Jacksonville again I will Definitely use you guys again.
  • TM
    T. Chérie M
    Dec 11, 2025
    5.0
    I was having a bad morning, Lena was able to help me and give some encouraging words. Thank you so much!
  • RY
    Roshelle Y
    Oct 3, 2025
    5.0
    I see a couple of negative reviews about the tall, black guy with locs. I’m honestly amazed. He was soooooo nice, respectful, & helpful omg! I was there for over an hour due to problems with my battery and he did everything he could to assist me, in the rain at that! He wasn’t nonchalant, rude, or unhelpful at all. All the workers were very nice but specifically Schnaider helped me with everything and I wanted to leave this review for him! 5 stars :)

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Jacksonville, FL?

AutoZone Auto Parts in Jacksonville is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services for customer convenience.