Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone North Main St in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 751-1402.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
572 reviews
5 stars
368
4 stars
115
3 stars
51
2 stars
17
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences were mixed; while many praised staff for being helpful and friendly, some reported rude or dismissive behavior from certain employees.
Efficiency
Customers frequently noted quick service, particularly for battery replacements and other urgent needs, with many transactions completed in under 30 minutes.
Knowledgeable Staff
Several reviews highlighted the staff's product knowledge and ability to assist customers in finding the right parts for their vehicles.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific employees and inconsistent service quality.
- LWLeeauna WoodringJan 4, 20265.0My dad's truck was acting up bad and we were forced to stop and try to get it fixed. Mike and Louis were the two that helped us and we were able to get going again in no time and save the truck. They were both very friendly and very helpful.
- NONelson OrtegaDec 22, 20255.0Issue solved! I have to brag about the customer service from last night. I purchased my oil and filters a couple of weeks ago and last night I had the time to change the oild and much to my surprise I received the wrong filters, most likely my own lack accurate info. The site manager (forgive me for not remembering the name) was understanding. The young man that was there jumped right in and got the right filter. No hassle, they were satisfied to be able to help. 5Star all the way around!
- SLStephanie LawsNov 14, 20251.0The first time I had a bad experience I did not take the time out to write a review keep in mind this was about 3 months ago but today just did it for me. It’s a younger African American guy who does not need to work there at all my experience with everyone else is always pleasant except for him. Today I went to purchase items for an oil change and a sensor I was unsure of the cylinder of the vehicle he seemed annoyed I also told him I need an oil pressure sensor not one time did he ask me which one he went and grabbed the most expensive one and just added it to my other items, I told him I wanted the one for the price I seen online and again he seemed annoyed that he just literally has to do his job. People who don’t have any type of customer service skills do not need to deal with any customers period . That individual is the reason why I will purchase from the other auto part stores in the area from now on. Being dismissive and having an attitude about literally having to do a job that you applied for is insane. Please teach your employee some customer service etiquette.
- RKRandall KnowltonOct 10, 20255.0I need a new battery for my car. They were super helpful got me in and out in 15 minutes. Thank you guys you are awesome
- SRSammmiee ROct 2, 20255.0⭐⭐⭐⭐⭐ 100/5 Stars! I am extremely grateful to Mario and Derek at this AutoZone location. Both of them went above and beyond to help me get my lights changed, and I can’t thank them enough. They were not only incredibly helpful, but also very knowledgeable, accurate, and efficient throughout the process. After visiting so many places and getting nothing but the runaround, it was such a relief to find two people who truly cared about helping. Mario and Derek are absolute pros—I’d give them 100 stars if I could! Highly recommend this AutoZone location thanks to these two outstanding employees.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Jacksonville is open from 7:30 AM to 9:00 PM Monday through Friday.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, they provide both in-store pickup and same-day delivery services for customers.
Which brands of auto parts are available at this AutoZone location?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can I find car batteries at this AutoZone and what other products do they offer?
Yes, you can find car batteries as well as brake pads, car accessories, aftermarket automobile parts, and general auto parts.
How can I contact AutoZone Auto Parts in Jacksonville for customer service?
You can call them at (904) 751-1402 or email customer.service@autozone.com.
Does this AutoZone have curbside pickup options?
Yes, the store offers curbside pickup along with in-store shopping and same-day delivery.
What are the weekend hours for AutoZone Auto Parts?
On Saturdays, the store is open from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Are there any nearby places where I can grab a meal before or after visiting AutoZone?
Yes, nearby restaurants include Casa Maria Authentic Mexican Restaurant, Seafood Express & More, Masala Mantra for Indian cuisine, and Burger King for fast food.
If I'm taking public transit to AutoZone, are there nearby landmarks or places to help guide me?
Nearby landmarks include Walgreens pharmacy, LibertyX Bitcoin ATM, and Redbox rental kiosks, which can help you identify the area around AutoZone at 13115 N Main St.
What local services near AutoZone could be useful after a car repair visit?
Nearby you can find ProLogistix and Remedy Intelligent Staffing for employment services, The Main Cut Barber & Beauty Salon, and multiple beauty salons like Bangz Hair Salon and Glamora 904 Salon for grooming and relaxation.