Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southside Blvd in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 564-1906.
Mixed reviews on customer service; while some employees received praise for their helpfulness, others were reported as rude or inattentive.
Product Knowledge
Several customers highlighted the staff's expertise and ability to assist with diagnosing issues and recommending appropriate parts.
Efficiency
Many customers appreciated the quick service, especially during battery replacements and other repairs, though some reported long waits and poor assistance.
Store Environment
The store was noted for having a good selection of products, but some customers experienced issues with inventory accuracy and staff availability.
EL
Elvys Lopez
Jan 1, 2026
5.0
I went in to get a battery the day after Christmas and the staff was very helpful welcoming. The 2 employees who were there moved with urgency and their kind attitudes made my experience that much better. Thank you
KR
Kadim Raymond
Dec 28, 2025
1.0
rude on the phone for no reason.
RH
Ryan Harakal
Dec 21, 2025
1.0
I've been here 3 times. Everytime I was sold the wrong part. When I returned the items I was never offered the right item. STAY AWAY! WASTE OF HARD EARNED MONEY!!!
GC
Grace Creamons
Dec 17, 2025
5.0
Went to get my battery replaced, Nate was quick and helpful!
DS
Dont Tip The Scale
Dec 16, 2025
5.0
Stopped by this location to purchase and have a battery installed. The gentleman I spoke to over the phone and in person was Manuel. He was awesome. His Customer Service was outstanding.