Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Southside Blvd in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 564-1906.
Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with various issues.
Product Availability
Several reviews mentioned issues with incorrect parts being sold or inventory inaccuracies, leading to customer frustration.
Positive Experiences
Numerous customers shared positive experiences, highlighting specific employees who provided exceptional service.
Negative Experiences
A number of reviews noted instances of poor customer service, including rudeness and lack of assistance from staff.
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Ronald Blair
Feb 22, 2026
5.0
We replaced our battery while in the parking lot but car still was not acting right. Their employee Annie came out to assist. She went above & beyond to try to help us diagnose the problem. She correctly identified problem part. Although they do not carry it her effort & time was much appreciated.
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Tyler Parsons
Feb 1, 2026
3.0
Was sold the wrong headlight, the kid behind the counter didn't seem to care too much about helping.
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Ruairi Songer
Jan 19, 2026
5.0
Thank you Christina for the great service!
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Melanie Murray
Jan 18, 2026
5.0
My car went into limp mode this morning when we were about 250 miles from home. My family and I stopped at this store and asked for them to check it out with a code reader. Despite pouring rain, Al helped us out and was able to tell us which coil had gone bad on my car. I purchased tools and my son changed the bad coil and we were able to make it home. The weather was truly horrible but Al and a younger employee went above and beyond to help us out so we made it home safely. Thank you so much for your help!
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Elvys Lopez
Jan 1, 2026
5.0
I went in to get a battery the day after Christmas and the staff was very helpful welcoming. The 2 employees who were there moved with urgency and their kind attitudes made my experience that much better. Thank you