Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cassat Avenue in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 388-7366.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
743 reviews
5 stars
460
4 stars
140
3 stars
75
2 stars
18
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; while some employees received praise for being helpful and knowledgeable, others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several customers noted that some staff members lacked knowledge about products and services, leading to frustration.
Efficiency
Many customers appreciated the quick service and efficient problem-solving, particularly regarding battery installations and part availability.
Management Issues
There were complaints about management and employee attitudes, with some customers feeling dismissed or treated poorly.
Positive Experiences
Despite some negative feedback, numerous customers reported positive experiences, highlighting specific employees who went above and beyond to assist.
- EEEphesians EdwardsDec 19, 20255.0Great service bring my cars all the time
- BJBarbara JenningsDec 16, 20251.0Staff was laughing and leaving me the customer in the store unattended . I had long wait. I was tired from working All day.
- KKKing KarterNov 25, 20255.0Taresa at 469 was a joy! Helpful, knowledgeable, and an awesome guide! This was my favorite experience at any auto parts store. Just in general an awesome experience!!!
- JCJohnniesha CaseyNov 16, 20255.0I thought I had 1 head light.. Mrs Rose helped me realize I had no lights and helped me find them . Mr Travis came out and helped install them those two are great dedicated team members they went above and beyond
- QLQuincy LaneNov 16, 20255.0Had an issue with my Battery and came to this shop and they instantly had the answers I needed with great prices and instantly installed a new battery for me. They were super Quick and I had no issues only a Great Experience.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 561 Cassat Ave in Jacksonville, FL?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
What types of products are available at the AutoZone on Cassat Avenue?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands of auto parts can I find at this AutoZone location?
This store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Jacksonville for customer service?
You can call them at (904) 388-7366 or email customer.service@autozone.com for assistance.
Is there online ordering available for AutoZone Cassat Avenue?
Yes, you can shop online or order for pickup through their website.
Are there any other AutoZone locations nearby the Cassat Avenue store?
Yes, multiple other AutoZone stores are located nearby offering additional automotive parts and accessories.
What nearby dining options are available close to AutoZone on Cassat Avenue?
Nearby dining options include RSVP Caterers, McDonald's, and Monroe's Smokehouse Bar-B-Q & Catering, perfect for grabbing a meal before or after your visit.
Are there any veterinary services near the AutoZone location?
Yes, Joseph A. Strasser Regional Veterinary Hospital and First Coast No More Homeless Pets Veterinary Hospital are nearby for pet healthcare needs.
What other services or shopping options are located near AutoZone on Cassat Avenue?
Nearby services include Jax Bargain Cabinets & Flooring for home goods, Rapid Print for printing needs, and City and Police Federal Credit Union for financial services.