Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cassat Avenue in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 388-7366.
Many customers praised the helpfulness and friendliness of staff members like Jay, Travis, and Rose, while others reported negative experiences with rude or unhelpful employees.
Product Knowledge
Some employees demonstrated excellent knowledge and problem-solving skills, while others were criticized for lacking basic knowledge about car parts.
Inconsistency
Customer experiences varied widely, with some reporting outstanding service and others facing long waits or poor treatment, indicating inconsistency in service quality.
Efficiency
Several reviews highlighted quick service and efficient problem resolution, particularly regarding battery installations and part availability.
Management Issues
There were multiple complaints about management and employee attitudes, suggesting a need for better training and oversight.
ML
Mr Lump
2 days ago
5.0
Jay was absolutely amazing!!!
EA
Exe Faker acc
Feb 14, 2026
5.0
Jay at Auto Zone on Cassat Avenue was so nice and very helpful in assisting to change my break light bulb for me
JF
Janesha Fields
Feb 4, 2026
5.0
jay is an wonderful employee he has helped very muched what i need to fix my car part today
AA
Abe Awad
Feb 1, 2026
5.0
Jaylon is amazing help!
DD
donald davis
Jan 30, 2026
1.0
Very bad phone service on hold 23 minutes then hung up
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts at 561 Cassat Ave in Jacksonville, FL?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.
What types of products are available at the AutoZone on Cassat Avenue?
They offer auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which brands of auto parts can I find at this AutoZone location?
This store carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Jacksonville for customer service?
You can call them at (904) 388-7366 or email customer.service@autozone.com for assistance.
Is there online ordering available for AutoZone Cassat Avenue?
Yes, you can shop online or order for pickup through their website.
Are there any other AutoZone locations nearby the Cassat Avenue store?
Yes, multiple other AutoZone stores are located nearby offering additional automotive parts and accessories.
What nearby dining options are available close to AutoZone on Cassat Avenue?
Nearby dining options include RSVP Caterers, McDonald's, and Monroe's Smokehouse Bar-B-Q & Catering, perfect for grabbing a meal before or after your visit.
Are there any veterinary services near the AutoZone location?
Yes, Joseph A. Strasser Regional Veterinary Hospital and First Coast No More Homeless Pets Veterinary Hospital are nearby for pet healthcare needs.
What other services or shopping options are located near AutoZone on Cassat Avenue?
Nearby services include Jax Bargain Cabinets & Flooring for home goods, Rapid Print for printing needs, and City and Police Federal Credit Union for financial services.
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