AutoZone Auto Parts

4.4
645 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 103rd St in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 771-0909.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7698 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.4
645 reviews
5 stars
435
4 stars
101
3 stars
54
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Belle, Nichole, and Joseph for their exceptional service.

Staff Performance

Several reviews highlighted the dedication of the staff, particularly noting instances where employees went above and beyond to assist customers, such as helping with battery replacements and providing detailed explanations.

Mixed Experiences

While many customers had positive experiences, there were also reports of rude behavior from some staff members, indicating inconsistency in service quality.

Product Availability

Customers frequently noted that the store had a good inventory of parts and tools, often finding exactly what they needed.

Store Management

Management received mixed feedback, with some customers praising their responsiveness and others reporting negative interactions.
  • MC
    Misty Chambers
    6 days ago
    5.0
    I've been an employee at this location for 3 months now. Wanna give a shout out to Brandon. He goes the extra mile, he was able to step up as a co worker and help me better serve our customers. Thank you Brandon for stepping up and taking time to help me. I appreciate your help and dedication. Also would like to give a shout out to Belle, Walcott,Max, Jose, and Joe. You have all been great at helping me. I know I ask alot of questions! Thank you all for your patience and Understanding!
  • TP
    Tatiana P
    Nov 17, 2025
    5.0
    I’m usually not excited about going to AutoZone, but the moment I walked in, the customer service was outstanding. I never felt pressured to buy anything I didn’t need, and they even offered additional help without me having to ask. I told one of the employees that they actually made me feel like they enjoy their job and being there. Thank you to Bell and the rest of the team for making my experience genuinely great!
  • HH
    Honesty
    Oct 30, 2025
    5.0
    Made me feel like I been coming here for years. Bell customer service is absolutely A1. Very knowledgeable. Max was very sweet and did not hesitate to install my battery. What's better is they are both women. As a woman I love it. Dedicated customer now. Thank you the best
  • MD
    Maria Dixon
    Oct 29, 2025
    5.0
    The gentleman that helped us with oil for my Kia went above and beyond. Service was 5 stars for sure. Thank you!
  • RW
    Ronald Wright
    Oct 28, 2025
    5.0
    A very pleasant team of ladies helped me out today. One of the young ladies was there on her day off replacing my battery while teaching the other how to do it. Very polite, friendly, and professional customer service at this location. Will be back for all of my car maintenance needs.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Jacksonville, FL is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on weekends?

Yes, the store is open from 7:30 AM to 9:00 PM on Saturdays and from 8:00 AM to 8:00 PM on Sundays.