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AutoZone Auto Parts

4.3
(660 reviews)

Business Details

7698 103rd St, Jacksonville, FL
32210, United States
(904) 771-0909
https://www.autozone.com/locations/fl/jacksonville/7698-103rd-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 103rd St in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 771-0909.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7698 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.3
660 reviews
5 stars
445
4 stars
102
3 stars
54
2 stars
15
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, particularly highlighting individuals like Belle, Max, and Joe for their exceptional service.

Professionalism

While many reviews noted outstanding professionalism, there were also complaints about rude behavior from some staff members, indicating inconsistency in service quality.

Assistance and Knowledge

Customers appreciated the staff's willingness to assist with installations and provide knowledgeable advice, although some felt certain employees lacked product knowledge.

Mixed Experiences

Several reviews reflected a mix of positive and negative experiences, with some customers expressing dissatisfaction with service or specific incidents, suggesting a need for improvement in certain areas.
  • LA
    Lataschka Applewhite
    6 days ago
    5.0
    Always friendly customer service and support. Staff never minds answering questions or helping you put on your windshield wipers!
  • JS
    Jerome Smith
    Feb 11, 2026
    5.0
    This Young lady Belle at AutoZone on 103rd by IHOP provided the most excellent service she was very knowledgeable and sharp with assistance I highly recommend
  • AG
    Aaron Gosselin
    Feb 8, 2026
    5.0
    Great customer service and it shows!! Both employees Bell and Brandon made sure I left with a smile and made my disaster of a day so much better. Many praises for these two for making things happen!!
  • DN
    Denver Nova
    Feb 6, 2026
    5.0
    Great experience! Our car battery suddenly died from the cold and they were able to get us a great deal on a new battery. Very friendly and willing to help.
  • RN
    Rene Nance
    Jan 22, 2026
    5.0
    I went there this morning, my car didn't want to start and needed a jump. After I got it jumped I took it to AutoZone. I had the pleasure of dealing with one of the managers named Max. She tested my battery and sure enough it was bad. She gave me a couple of options for batteries. When it came to installing the new battery, it was horrible. If anyone has ever dealt with a 2023 Chevy trailblazer will probably tell you the same thing, getting to the battery was a pain. She tried everything she could to get the old battery out and the new one in. She was very professional the entire time and even made some jokes about it being horrible to get to. One of the other female employees tried to help her and still no luck. I did feel bad for her because the male manager(sadly I didn't get his name) came out and was snapping at her, not even trying to help. I felt bad for her, but she still stayed professional. Sadly she couldn't get the battery in, but gave me a solution about taking the new battery to Mavis down the street and just bringing back the old one. She tried everything she could to try to change my battery. She was amazing and I appreciate her even trying and when she couldn't she already had a solution in mind.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Jacksonville, FL is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on weekends?

Yes, the store is open from 7:30 AM to 9:00 PM on Saturdays and from 8:00 AM to 8:00 PM on Sundays.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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