Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone University Blvd W in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 737-2588.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
635 reviews
5 stars
412
4 stars
121
3 stars
35
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and knowledge, others were criticized for poor attitudes and lack of assistance.
Staff Knowledge
Several customers noted that some staff members lacked basic knowledge about car parts and services, leading to frustration.
Store Operations
Customers reported long wait times and inadequate staffing, particularly during busy hours, which negatively impacted their experience.
Bilingual Assistance
The ability of staff to communicate in both English and Spanish was appreciated by some customers, but language barriers were also highlighted as a concern.
Pricing
Prices were described as high compared to competitors, with some customers expressing dissatisfaction with the cost of parts.
- SMShelia MathisJan 5, 20265.0Jan 1, 2026 visited Powers & Univ store for battery check and probable replacement. Regret I did not get the associate's name for kudos to him. He checked the battery, advised it did need to be replaced & while he could sell me a battery, he suggested I contact AAA since it was a AAA battery & may be under warranty (It was). Shout out for his honesty.
- DSDrake SmalleyDec 27, 20255.0The nice staff were helpful with identifying the right parts for my vehicle.
- KBKaren BaconNov 22, 20251.0They didn't make attempts to help you if you didn't speak Spanish, so I left. They need help with there customer service.
- STSarah TomlinsonOct 30, 20255.0amazing customer service
- BABon AlsupOct 20, 20255.0Excellent service had everything I need
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in Jacksonville, FL is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services to its customers.
What types of products can I find at AutoZone Auto Parts on University Blvd W?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Auto Parts.
What brands of automotive products does AutoZone carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Jacksonville?
AutoZone Auto Parts is located at 3939 University Blvd W, Jacksonville, FL 32217, USA.
Can I shop online for AutoZone products and pick them up in store?
Yes, you can shop AutoZone online and choose in-store pickup for your convenience.
What nearby restaurants can I visit near AutoZone Auto Parts on University Blvd W?
Nearby restaurants include Arby's, Famous Amos, Mariscos El Pacifico, Fresh From Yianni's Kitchen Deli, KFC, Zhang's Chinese Buffet, Wendy's, Chipotle Mexican Grill, Papa Johns Pizza, Whataburger, Barnhill's Buffet, and Chick-fil-A.
Are there automotive-related businesses near AutoZone Auto Parts that I should know about?
Yes, nearby automotive businesses include another AutoZone location and Powers Stor-all, which offers automotive repair and storage services.
Where can I grab a quick meal or fast food near AutoZone Auto Parts?
Popular fast food options near AutoZone Auto Parts include Arby's, KFC, Wendy's, Chipotle Mexican Grill, and Whataburger, ideal for a quick meal before or after your visit.
What contact options are available if I have questions for AutoZone Auto Parts?
You can call AutoZone Auto Parts at (904) 737-2588 or email customer.service@autozone.com for any inquiries.