Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Merrill Rd in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 743-8553.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
432 reviews
5 stars
299
4 stars
75
3 stars
20
2 stars
9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Mia, Drew, and Cliff providing exceptional service.
Mixed Experiences
While many reviews highlighted positive interactions, there were also complaints about rude behavior from some employees, particularly regarding a staff member named Nemo.
Efficiency
Customers appreciated the quick service, with several reviews noting fast assistance and efficient problem-solving, especially with battery replacements and part installations.
Product Knowledge
Several reviews commended the staff's expertise in helping customers find the right parts and troubleshoot issues, although some customers felt that younger employees lacked sufficient knowledge.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, suggesting that the store's prices were high compared to competitors.
- TMTariq Mokhtar3 days ago1.0Very rude associate. While looking up a part he kept mumbling profanity so I didn't think much of it until he says to me " You heard me?" "I'm talking to you buddy" I told him to repeat what he said. He told me about the points accumulated. But, that is not what he was mumbling. Then gave my receipt and walked away again cursing from under his breath for no apparent reason. I've worked for AutoZone in the past and that is NOT how we were to talk to customers!
- BPBrent ParkerJan 4, 20265.0This needed to be said... as many leave reviews on bad service - wherever they encounter it - sometimes me as well. But what needs to be mentioned is the service I received today. I worked with Anna and Drew - both were topic notch! Knowledgeable, overly willing to help - and professional. This is what I got at AutoZone on Merrill Road, on Sunday January 4th. I don't need help too often - but so glad to know that when I need it - I can find it at this store!! Keep it up!
- JTjoe tomDec 24, 20251.0Spend a lot of money just to not to be able to use a bathroom here guess I'll start ordering parts online get them for 1/5 of the price
- WAWajeeh AlharesDec 17, 20251.0Bad customer service
- TSTiffany S.Dec 6, 20255.0Literally my favorite AutoZone to go to! Everyone is so nice and helpful. Jose helped me with my windshield wipers and rear lights, he was very quick and knowledgeable!!!!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday.
What are the store hours on Sundays?
On Sundays, AutoZone Auto Parts operates from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same day delivery services?
Yes, the store offers both in-store pickup and same-day delivery services for customer convenience.
Where is AutoZone Auto Parts located?
It is located at 6132 Merrill Rd, Jacksonville, FL 32277, United States.
Which brands of automotive parts are available at this AutoZone location?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products does AutoZone Auto Parts sell?
They sell auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I find other useful stores or services near AutoZone Auto Parts on Merrill Rd?
Yes, nearby you can visit Y & Y Beauty Supply for beauty products, Benzer Pharmacy for medical supplies, and Family Dollar for household needs.
Are there dining options near AutoZone Auto Parts on Merrill Rd?
Yes, several dining options are nearby including Papa John's Pizza, Subway, Noble Italian & American Restaurant, and Pizza Hut.
If I'm looking for additional automotive services near AutoZone, where could I go?
You can visit Tires R US nearby for tire-related services and repairs.
How can nearby places help me during a visit to AutoZone Auto Parts?
Nearby restaurants like Papa John's Pizza and Subway offer convenient meal options before or after your visit, while places like Benzer Pharmacy and Family Dollar provide additional shopping convenience.