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AutoZone Auto Parts

4.4
(436 reviews)

Business Details

6132 Merrill Rd, Jacksonville, FL
32277, United States
(904) 743-8553
https://www.autozone.com/locations/fl/jacksonville/6132-merrill-rd.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Merrill Rd in Jacksonville, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Jacksonville, FL or call us at (904) 743-8553.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6132 Merrill Rd, Jacksonville, FL
32277, United States

Hours

Reviews

4.4
436 reviews
5 stars
301
4 stars
75
3 stars
21
2 stars
9
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting employees like Drew, Mia, and Marvin.

Staff Behavior

There were mixed reviews regarding staff behavior, with some customers reporting rude or unprofessional interactions, particularly with certain employees.

Store Environment

Customers noted a generally friendly and welcoming atmosphere, although some expressed dissatisfaction with the behavior of fellow shoppers.

Product Availability

The store was frequently mentioned as having a good selection of parts and tools, with staff willing to assist in finding the right products.

Pricing Concerns

Several customers commented on the pricing being higher than competitors, suggesting the need for more promotions or discounts.
  • WT
    William Turner
    5 days ago
    1.0
    To many customers and not enough employees for the self checkout to always be broke. I had to stop going to this location to keep my blood pressure down
  • SG
    Sandra Gordon
    6 days ago
    3.0
    The store seems fine, but fellow shoppers were offensive
  • CP
    Cornelius Pride
    Jan 20, 2026
    5.0
    Drew A's service is impeccable
  • TM
    Tariq Mokhtar
    Jan 9, 2026
    1.0
    Very rude associate. While looking up a part he kept mumbling profanity so I didn't think much of it until he says to me " You heard me?" "I'm talking to you buddy" I told him to repeat what he said. He told me about the points accumulated. But, that is not what he was mumbling. Then gave my receipt and walked away again cursing from under his breath for no apparent reason. I've worked for AutoZone in the past and that is NOT how we were to talk to customers!
  • BP
    Brent Parker
    Jan 4, 2026
    5.0
    This needed to be said... as many leave reviews on bad service - wherever they encounter it - sometimes me as well. But what needs to be mentioned is the service I received today. I worked with Anna and Drew - both were topic notch! Knowledgeable, overly willing to help - and professional. This is what I got at AutoZone on Merrill Road, on Sunday January 4th. I don't need help too often - but so glad to know that when I need it - I can find it at this store!! Keep it up!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 9:00 PM Monday through Saturday.

What are the store hours on Sundays?

On Sundays, AutoZone Auto Parts operates from 8:00 AM to 8:00 PM.

Brand Certified Facts from AutoZone Auto Parts

AutoZone Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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