Audi Jacksonville

4.5
1769 reviews

About

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You can stop asking, "Where is a new Audi dealer near me in Jacksonville, FL?" Visit Audi Jacksonville in FL - near Ponte Vedra Beach, Atlantic Beach, Jacksonville Beach and St. Augustine - the local Audi dealer to take care of all your vehicle needs. We're here to give you the superior customer service you'd expect from a premium luxury brand like Audi.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Audi Jacksonville
11401 Atlantic Boulevard, Jacksonville, FL
32225, United States

Hours

Reviews

4.5
1,769 reviews
5 stars
1,510
4 stars
46
3 stars
17
2 stars
17
1 star
179

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and attentiveness of sales staff, particularly highlighting individuals like Justin and Katerin for their exceptional service.

Sales Experience

Several reviews noted a positive car buying experience, with customers appreciating the straightforward process and lack of pressure during negotiations.

Service Quality

The service department received mixed feedback; while some praised the efficiency and helpfulness of service advisors, others reported issues with communication and follow-through.

Transparency Issues

Multiple customers expressed concerns about transparency, particularly regarding vehicle conditions and pricing, with some feeling misled during the purchasing process.

Follow-Up and Accountability

There were complaints about poor follow-up and accountability from the dealership, especially regarding unresolved issues after vehicle purchases.
  • JL
    J Lo
    Nov 16, 2025
    1.0
    No integrity, the dealer was willing to sell me a used vehicle knowing it had a bad water pump. Thankfully, I had enough sense to get a diagnostic done on the vehicle. Salesman was nice, but service techs lied about the condition on the vehicle.
  • LS
    Laura S
    Nov 6, 2025
    1.0
    This is one of the worst dealerships I have ever dealt with. The sales manager David is very cocky and condescending. He also is not knowledgeable about the Audi product either. The customer service is just terrible. I even spoke to the service manager and although he was nice, there was no follow through. I was promised call backs from both of these men and neither bothered to follow up. Once the sale is done, you can forget it. The owner should be ashamed and embarrassed to have these men representing his company.
  • DB
    Dylan Burke
    Nov 5, 2025
    1.0
    This place sold me a c450 with 3 cracked rims that they had welded together… this dealership put my entire family in harms way on the roadway….. unbelievable!!! Stay away!!!!!!!!!! DANGEROUS dealership
  • CV
    C V
    Nov 1, 2025
    5.0
    Great experience! Ask for Ryan! Very knowledgeable and accommodating. Not pushy at all, made my car buying experience very pleasant. Unfortunately I wasn't able to find a car that matched my parameters within his inventory. But would have happily bought from him if I did, very nice guy and overall great team at this location. Keeping them in mind for my next purchase!
  • AP
    Alec Painter
    Oct 28, 2025
    5.0
    Exceptional service from the Parts Department at Audi Jacksonville. I live in Minneapolis, yet they’ve earned my business over local Audi dealerships. Affordable prices, quick communication, and outstanding customer care.

Frequently Asked Questions About Audi Jacksonville

Where is Audi Jacksonville located?

Audi Jacksonville is located at 11401 Atlantic Boulevard, Jacksonville, FL 32225, United States.

What are the operating hours of Audi Jacksonville?

Audi Jacksonville is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.