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American Transmission

3.4
(307 reviews)

Business Details

5337 Beach Boulevard, Jacksonville, FL
32207, United States
(904) 396-3766
http://www.americantransmission.com/

About

Transmission ShopAuto Repair Shop
Auto repair shop specializing in transmission service, plus oil changes.

Location

American Transmission
5337 Beach Boulevard, Jacksonville, FL
32207, United States

Hours

Reviews

3.4
307 reviews
5 stars
156
4 stars
23
3 stars
13
2 stars
9
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor communication and unprofessional behavior from staff, leading to frustration and dissatisfaction.

Quality of Work

Numerous reviews indicated issues with the quality of repairs, including repeated failures of rebuilt transmissions and unresolved problems after service.

Transparency and Trust

Customers expressed concerns about transparency regarding costs and services, with some feeling misled about the nature of repairs and warranties.

Timeliness

Several reviews highlighted delays in service, with vehicles being kept for extended periods without clear updates or resolutions.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, the overall sentiment leaned heavily towards dissatisfaction.
  • DD
    Donny
    1 day ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • NC
    Noel Comeaux
    Feb 19, 2026
    5.0
    I had my 240k transmission on my '11 Avie serviced, along with a front diff and transfer case fluid change. The service and approachability/friendliness are great! Definitely 5 stars!
  • UH
    U move We Haul
    Feb 16, 2026
    1.0
    American transmission is horrible No communication from Kieth jr 900$ over quoted rate Transmission still not working Really think about what you’re doing before coming here, bonus points if Keith jr calls me to fix the problem….but that won’t happen By the way I still have 8000 miles left on the warranty for the transmission and you still couldnt pay me to come back to these folks…. Beware
  • DD
    Douglas douglas
    Jan 27, 2026
    1.0
    They stated they would fix the transmission on my 2017 honda but was told they need 600 dollars to take a look n if i deceided i didnt want them to fix it they will charge additional fees i told the manager Mike to not touch the car do not perform ant work he stated he had cars before me to work on i asked if the car will be okay there because of the holiday .he stated it was ok i called him following week to get my car towed from there .i was charged additional fees / diagnostic when they did no work. I paid because i wanted my car back but no corporate number to call n while i was there another client stated theypaid 7,900 on them supposedly re building their transmission only for it to completly break down ..the place is a Scam would not reccomend .only gave 1 star so i can write a review
  • JR
    Jennifer Rowell
    Jan 9, 2026
    1.0
    Purchased a transmission from them and the communication was good until the purchase was made. We had issues with the first transmission - JB Weld was on the bell, pan was full of metal, and leaking transmission fluid. I called and spoke with Terry (and sent photos) and he advised to pull it out and they would fix/replace transmission and pay for replacement to be installed, and transmission fluid. We went to pick up the second one and had it installed and no problems with it so far. Invoice was sent for replacement to be installed and transmission fluid. Almost a month later, I finally got to speak to Pat ( what a joke - very unprofessional) and was advised that claim would not be paid due to it being the person that installed the transmission's fault (after I called several times a week and was told that everything was fine and they even verified the mailing address where to send payment to).I tried calling Terry and Pat during that month and left voicemails and they didn't even have the respect to return a phone call and speak with me about this matter - NOT VERY PROFESSIONAL of AMERICAN TRANSMISSION !! All they care about is the money and NO customer service whatsoever. I DO NOT RECOMMEND!!!

Brand Certified Facts from American Transmission

American Transmission partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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