Customer Service
Many customers reported poor communication and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Quality of Work
Numerous reviews indicated issues with the quality of repairs, including repeated failures of rebuilt transmissions and unresolved problems after service.
Transparency and Trust
Customers expressed concerns about transparency regarding costs and services, with some feeling misled about the nature of repairs and warranties.
Timeliness
Several reviews highlighted delays in service, with vehicles being kept for extended periods without clear updates or resolutions.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, the overall sentiment leaned heavily towards dissatisfaction.