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Alamo Rent A Car

4.2
(1012 reviews)

Business Details

2400 Yankee Clipper Dr, Jacksonville, FL
32218, United States
(833) 856-0893

About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Jacksonville Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in FL and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
2400 Yankee Clipper Dr, Jacksonville, FL
32218, United States

Hours

Reviews

4.2
1,012 reviews
5 stars
680
4 stars
121
3 stars
61
2 stars
41
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.

Vehicle Quality

Overall, customers reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about specific issues.

Reservation Issues

Several customers experienced problems with vehicle availability and reservation fulfillment, leading to dissatisfaction.

Check-in Process

The check-in and check-out processes were frequently described as quick and efficient, contributing to a positive rental experience.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding customer service and vehicle issues that impacted overall satisfaction.
  • TC
    Thereaa Chapman
    4 days ago
    2.0
    It's not that the experience was bad is that we were overpriced and I don't know what to do about that because we're supposedly no cars left and then when we got out there was a bunch of cars that were available to us so I'm not sure if it was as bad as they say it was but if they did have a car they could at least have given us a better price they were very kind people
  • LC
    Laurie Carroll
    Feb 23, 2026
    5.0
    The process of getting the car was very easy and the options were great. the car was clean and in great shape. I was most pleased with the return and check out process. I returned the car and the price was much higher than what I had been told by 3rd party booking company Expedia. the rep brought over a manager even though I wasn't complaining. She said she wanted me to be Satisfied with Alamo services. the Mgr came over and apologized and after reviewing the contract he adjusted the rate. his name was Kevin and was so friendly and attentive. I was SO impressed with their support!
  • HK
    Heidi Kinney
    Feb 20, 2026
    5.0
    Everyone at this location deserves a raise! Best interaction I have ever had at a rental car company.
  • DM
    Dawn Marx
    Feb 8, 2026
    5.0
    I had an issue and every person along the way did there part and moved me forward. Very pleased with each part of the process to take care of my needs. Thank you. Sharon Marx
  • JJ
    James
    Feb 2, 2026
    3.0
    Just keep in mind that the selection of vehicles is limited at this location. No decent upgrade offered when they did not have the class of car that I booked. They did have a number of pick-up trucks available which was odd for an airport location. I love trucks but most credit cards rental coverage will not cover trucks!

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