Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2676 Race Track Rd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
213 reviews
5 stars
151
4 stars
22
3 stars
15
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied significantly, with many praising staff for their helpfulness and knowledge, while others reported rude or unprofessional behavior from certain employees.
Product Availability
Customers appreciated the store's inventory and ability to find specific parts, although some noted instances of limited stock for common items.
Efficiency
Many reviews highlighted quick service and efficient problem-solving, particularly regarding battery replacements and diagnostics.
Mixed Experiences
While some customers had outstanding experiences and expressed loyalty, others reported serious issues with returns and customer service that led them to consider taking their business elsewhere.
Store Environment
The store was generally described as clean and organized, contributing positively to the shopping experience.
- BBBernie BeraniaNov 9, 20255.0Been ordering online/pickup for several years here. Fast and accurate. The Rewards is worth it all as well.
- EHErik HokanssonSep 13, 20251.0Arrogant kid at front desk would not take my unopened antifreeze with original receipt on 9/13/25 that was purchased on 8/23/25 saying it was outside of 45 return window(?) Told me I was out of luck? He finally tried the return to appeze me and was suprised the returned processed. If he had just tried the return he would have found out that he has math issues. No apologies, just a ridiculous stupid hard time given to a long time customer.
- JEJordan EbenerSep 10, 20255.0Awesome customer service, had a battery issue and not only did Christian identify and replace it in less than 20 minutes in the pouring rain but they also helped find my previous purchase to reference warranty info. Will be back again, thank you Christian!
- SDSophia DaSilvaSep 9, 20255.0Larry is such a big help! Came there 30 min before close and Larry was able to test my battery and my alternator. He offered so much help. He didn’t take advantage of me when I needed a new battery. He was honest and told me to go to autozone because that’s who I had a warranty with. However, next time I’m definitely coming here! Thank you so much Larry!
- JWJulie watkinsAug 30, 20255.0Excellent service and quick!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What are the business hours for Advance Auto Parts at 2676 Race Track Rd, Jacksonville?
Advance Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, free installation is available for batteries and windshield wipers with purchase. Some exclusions may apply.
Can Advance Auto Parts test or charge my car battery?
The store tests the health of your battery for free but does not offer charging services.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, Advance Auto Parts recycles used motor oil and batteries for free with some exclusions.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at Advance Auto Parts?
Yes, curbside pickup is offered to customers for convenient shopping.
Are there wheelchair-accessible parking and entrances at Advance Auto Parts?
Yes, the store provides wheelchair-accessible parking and entrances for customers.
What nearby automotive services can I visit along with Advance Auto Parts at Race Track Rd?
Nearby, you can visit Mavis Tires & Brakes and Sun Tire for tire and automotive repair services, making it convenient to address multiple vehicle needs.
Where can I find nearby pharmacies or medical services when visiting Advance Auto Parts?
CVS Pharmacy, Walgreens, Village Medical at Walgreens, and Arts and Athletics Physical Therapy are nearby for any pharmacy or medical needs.
Are there convenient places to fuel and shop around Advance Auto Parts on Race Track Rd?
Yes, nearby you can find Shell gas station and convenience store, Daily's and Daily's Dash convenience store and gas station, and Walmart Durbin Park for shopping and fuel needs.