Advance Auto Parts

4.4
406 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8365 103rd St in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8365 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.4
406 reviews
5 stars
267
4 stars
73
3 stars
38
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sharon and Emilee.

Mixed Experiences

While most reviews were positive, there were notable complaints about rude staff and poor customer service from specific individuals, which negatively impacted some customers' experiences.

Efficiency

Customers appreciated the quick service and ability to find the parts they needed without hassle.

Store Management

There were concerns about management practices, particularly regarding staff behavior and customer treatment, which affected overall satisfaction.
  • EE
    Ed
    Dec 30, 2025
    5.0
    Excelente recibido por 2 chicas que me atendieron , magníficas empleadas
  • DO
    Daniel Osborne
    Oct 17, 2025
    5.0
    Emilee is super helpful and really knows how to get what is needed quickly and efficiently. You can tell she actually cares about her customers and always goes the extra mile to come up with the best solution possible. I highly recommend this location. Emilee is the best!
  • DB
    Debbie Brown
    Jul 26, 2025
    5.0
    It was nice. I was able to go in there and get exactly what I needed. The staff was attentive and helped me make sure I grabbed the right product.
  • CO
    Chell “Micki” Ockfen
    Sep 26, 2020
    5.0
    Thank you Louis for helping a female fix her care and not clean out her wallet.
  • CJ
    Cheryl J Williams (Mama Jeansbt#4)
    Jul 31, 2020
    4.0
    The Service was wonderful

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*