Advance Auto Parts

4.4
406 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 8365 103rd St in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8365 103rd St, Jacksonville, FL
32210, United States

Hours

Reviews

4.4
406 reviews
5 stars
266
4 stars
73
3 stars
39
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sharon and Emilee.

Mixed Experiences

While most reviews highlighted positive interactions, there were notable complaints about rude staff, particularly regarding a manager named Tonia.

Product Availability

Customers appreciated that the store often had the parts they needed in stock and provided quick service.

Professionalism

Several reviews commended the professionalism of the staff, especially in assisting customers with their automotive needs.

Store Environment

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • DO
    Daniel Osborne
    Oct 17, 2025
    5.0
    Emilee is super helpful and really knows how to get what is needed quickly and efficiently. You can tell she actually cares about her customers and always goes the extra mile to come up with the best solution possible. I highly recommend this location. Emilee is the best!
  • DB
    Debbie Brown
    Jul 26, 2025
    5.0
    It was nice. I was able to go in there and get exactly what I needed. The staff was attentive and helped me make sure I grabbed the right product.
  • DS
    Dalvin Strong
    Jul 7, 2025
    5.0
    Great customer service
  • TH
    tmar holmes
    Nov 2, 2019
    4.0
    Good customer service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*