Advance Auto Parts

4.4
275 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6501 Beach Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6501 Beach Blvd, Jacksonville, FL
32216, United States

Hours

Reviews

4.4
275 reviews
5 stars
181
4 stars
58
3 stars
13
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.

Product Knowledge

Several reviews highlighted the staff's lack of knowledge about products and services, leading to customer frustration.

Store Management

There are complaints about the management style and attitude of certain managers, which negatively impacted customer experiences.

Product Availability

Customers expressed dissatisfaction with the availability of specific products and the staff's willingness to assist in locating them.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences with specific employees who went above and beyond to assist.
  • JC
    Joseph Cassoutt
    Jan 2, 2026
    5.0
    They had the part up front at the counter and ready for me.
  • LU
    Luis Uriostegui
    Nov 19, 2025
    1.0
    Store used to be Great! I would ask for an oil change material, which i usually give my license plate to get the most accurate material and employee would always grab it for us. Now that Debbie is gone the new employees barely care to help out. And told me to grab whatever oil I would like for the oil change even though I have them the plate number hoping they would guide me in the right direction at least. ( unfortunately only dealt with the same 2 employees maybe the others are great but the 2 I dealt with have no sense of good customer service they barely seem knowledgeable about car parts, also hear them judge customers more than help)
  • MH
    Michael Hustus
    Sep 14, 2025
    5.0
    Excellent, professional and courteous service at this specific Advance Auto Parts location.. it was actually the 1st time I ever used them. I saw online that they do Auto Battery replacements and disposal of the old battery, so i got a Jumpstart and immediately headed there. I chose the battery I wanted and nobody tried to upsell me, they were just incredibly knowledgeable & helpful, and I had my Battery replaced and was driving home safely & securely in 7nder 10 minutes.... i was very pleased and impressed with the staff & the organization of the store & I absolutely 100% recommend them.
  • DD
    DJ
    Sep 5, 2025
    1.0
    I can’t recommend this place less. I told the person in the store what battery I wanted for my vehicle and they grabbed a cheaper one. I questioned it but they said it was the same despite it not being the right part number I provided. I got home and realized it was a much inferior product for almost the same price. AND the warranty was 90 days instead of a year. I would not have bought it had that been disclosed. Anyways, I brought the battery back in within the 90 days because it kept losing charge and they said it was fine. I brought it again at 92 days only to find out it went bad and their system won’t let them do anything even though they recognized me from several weeks before. O’Reillys is a 4 minute drive and I’m taking all future business there.
  • KP
    kelly privette
    Aug 5, 2025
    5.0
    Damon help me out with a new car battery. His customer service was unmatched and a pleasure to work with.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*