Advance Auto Parts

4.2
229 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 11633 San Jose Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
11633 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.2
228 reviews
5 stars
148
4 stars
39
3 stars
13
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback highlights a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude and dismissive.

Staff Knowledge

Many customers praised the staff for their knowledge and ability to assist with finding parts, though there were instances of employees lacking basic knowledge or training.

Product Availability

Customers appreciated the store's ability to stock a wide range of auto parts and the convenience of ordering online for pickup.

Return Policy Issues

Several reviews mentioned dissatisfaction with the store's return policy, particularly regarding battery exchanges and the handling of warranty claims.

Store Cleanliness

The store was generally noted as clean and well-organized, contributing positively to the shopping experience.
  • WT
    Wayne Terry
    Oct 25, 2025
    5.0
    Had dead battery. They were friendly and professional. They changed the battery right away and I was on my way.
  • MH
    Mark Hawley
    Sep 28, 2025
    5.0
    Very helpful staff for finding and looking up parts. This store has used oil disposal which is very convenient.
  • CC
    Cooler Cooler
    Aug 3, 2025
    5.0
    Very helpful staff
  • JC
    Joe Carr
    Jul 17, 2025
    5.0
    These guys have the BEST customer service!!! I come over here and on my way I pass (2) NAPAS and an AutoZone. That's how much I appreciate the service.
  • RL
    Rachel Lotsey
    May 31, 2025
    5.0
    Just had to get my battery changed out and my alternator tested. Mike helped me out and was great!! Thanks Mike!!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*