Advance Auto Parts

4.2
327 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12665 N Main St in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
12665 N Main St, Jacksonville, FL
32218, United States

Hours

Reviews

4.2
327 reviews
5 stars
187
4 stars
72
3 stars
34
2 stars
10
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Ace and Rannie for their exceptional service.

Product Availability

Customers frequently noted that the store had a wide range of parts available, often able to fulfill their needs quickly.

Installation Services

Several reviews highlighted the convenience of installation services provided by staff, which added to the positive customer experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with service quality and staff knowledge, indicating inconsistency in customer experiences.
  • JB
    jacob beaudoin
    Dec 23, 2025
    5.0
    Ace was very helpful and kind, helped make sure I got everything I needed.
  • RH
    Richard Hulett
    Dec 12, 2025
    5.0
    The Advance on N. Main Street. Larry Really helped us out on a starter we was looking for on last minute . Great customer service! Thanks again sir. 5 🌟
  • MP
    Mr. P
    Dec 8, 2025
    5.0
    I want to give a personal shout out to Rannie brown at yalls location. I own a hauling company and I’m not from the area anymore. I had a brake caliper overextend, and I did not have transportation to get me to the parts store to get the parts. She was super professional and very, very helpful in getting me these parts delivered to my remote location. Advanced auto parts, y’all need more employees like her. She should be THE role model for all employees. Thank you Rannie! 🙏
  • JW
    Jon Whitmar
    Nov 24, 2025
    5.0
    Jeff was awesome with installing my 2019 Mini Cooper battery this morning. Installation on a Mini is not so straight forward. It is so nice to see customer service is still a big deal in a big city. Thoroughly enjoyed watching Jeff work, so I didn't have to!! :) This will be my store from now on.
  • JT
    Jimmy T
    Nov 24, 2025
    5.0
    Exchanged a part from another Advance Auto Parts store. I had issues with the receipt but still resolved it. Great customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*