Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6643 New Kings Rd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
269 reviews
5 stars
146
4 stars
56
3 stars
37
2 stars
14
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service received mixed reviews; while many praised the helpfulness and friendliness of staff, there were notable complaints about rudeness and lack of assistance.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with car-related issues, although some felt that certain employees were untrained or unhelpful.
Stock Availability
Customers frequently mentioned issues with stock availability, indicating that the store often did not have the parts they needed.
Store Environment
The store was described as small and sometimes understaffed, leading to longer wait times and a feeling of being overlooked by staff.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, particularly with specific employees who went above and beyond to assist.
- JDJohnson DerekNov 13, 20255.0Made a pit stop had to use the men's room the guy behind the counter was nice enough to let me use the restroom thanks dude
- DPDorie PigutOct 9, 20255.0I just got a new plate for my car, but didn't have tools to change it. I stopped at this store to see if I could borrow a pliers or monkey wrench, but the staff member Jessi chose to just help me do it instead. He changed the plate for me and was super friendly. Thanks for the help!
- CKcatherine kingOct 3, 20255.0Replace. My battery.
- JBJessica BranchSep 30, 20255.0Amazing, helpful and courteous customer service at this location. Sonny had the biggest smile and was attentive as soon as I walked in the door, for his first day he was already super knowledgeable and went over my options. Ernest assisted in the diagnostics of my car and walked me through what they were doing and why all while training Sonny, and not missing a beat. I will definitely visit this location any time I need something for my vehicle. Thanks guys!!!
- KDKevin DeRouenAug 27, 20255.0Fast and kind
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts can I find at Advance Auto Parts on New Kings Rd in Jacksonville?
Advance Auto Parts stocks new parts and accessories such as car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts install car batteries purchased at the store?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Can I recycle my used motor oil and batteries at this location?
Yes, the store offers free recycling for used motor oil and batteries. Exclusions may apply.
Are there any free vehicle testing services offered at Advance Auto Parts?
Yes, the store provides free battery testing, engine code scanning, and starter and alternator testing.
What payment methods are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available at this location.
What are the regular store hours for Advance Auto Parts?
The store is open Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:00 PM.
How can customers benefit from the Speed Perks loyalty program offered by Advance Auto Parts?
Speed Perks allows customers to earn points toward discounts on store items and gas at participating Shell stations.
What nearby places could I visit when shopping at Advance Auto Parts on New Kings Rd?
Nearby places include the UPS Access Point location for shipping needs, U-Haul Neighborhood Dealer for truck rentals, and Singleton Park if you want to enjoy some outdoor time before or after your visit.
How can the nearby Amtrak Train station help me when visiting Advance Auto Parts?
The nearby Amtrak Train station provides transportation options for customers traveling to the Advance Auto Parts store, making it convenient to reach the location without a car.
Are there any local parks near Advance Auto Parts where I can relax after shopping?
Yes, Richardson Road Park and J Gardner Nip Sams Memorial Park are nearby and great spots for relaxation or outdoor activities after your visit.