Advance Auto Parts

4.4
559 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1080 Cassat Ave in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1080 Cassat Ave, Jacksonville, FL
32205, United States

Hours

Reviews

4.4
559 reviews
5 stars
368
4 stars
106
3 stars
45
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist.

Product Availability

Many customers noted that the store had a good selection of parts and tools, often having items in stock that competitors did not.

Cleanliness

Some reviews highlighted concerns about the cleanliness of the store and its surroundings.

Mixed Experiences

While many reviews were positive, there were also mentions of poor customer service experiences and issues with incorrect parts.
  • DS
    Daniel Stripes
    Dec 17, 2025
    5.0
    Quick, accurate, and helpful service with a smile. Next time I'm in Jacksonville and need a part for my vehicle, this will be the first place I check.
  • OF
    Omar Feliciano
    Oct 22, 2025
    5.0
    The best employee the super excellent service
  • SJ
    Steven Jones
    Sep 23, 2025
    1.0
    Came here 09/21/25 to rent an exhaust rental tool to cut pipe, Joc T, (according to receipt, no name tag) told me they do not rent those tools or sell them, only sawzall blades. After leaving , googling part number on phone, and coming back with part number (648612) I was able to rent the tool with cash from another associate. When I returned 2 days later to return tool, guess who assisted me and refused to give me cash back, only put the money on my card. Very frustrating experience, would avoid this location.
  • TW
    Tiara W
    Sep 10, 2025
    5.0
    The company itself should be ashamed at how much strain and stress it has put on its workers because they do not get treated well, paid well enough, etc. The manager and the employees went above and beyond to assist me, even though I was upset with the long hold times. They deserve to be treated better and staffed properly so that customers are not getting upset due to such long hold times both over the phone and in store.
  • DL
    Diane Littles
    Aug 15, 2025
    5.0
    Excellent customer service from Emmett

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*