Advance Auto Parts

4.4
556 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1080 Cassat Ave in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1080 Cassat Ave, Jacksonville, FL
32205, United States

Hours

Reviews

4.4
556 reviews
5 stars
366
4 stars
105
3 stars
45
2 stars
15
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting specific employees like Emmett, Shaun, and Donnie for going above and beyond to assist.

Product Availability

Customers appreciated the store's ability to have a wide range of parts in stock, often finding items that other stores did not have.

Cleanliness and Organization

Some reviews mentioned issues with cleanliness and organization of the store, indicating a need for improvement in maintaining the store's appearance.

Mixed Experiences

While many reviews were positive, there were also complaints about incorrect parts being sold and poor handling of returns, suggesting inconsistency in service quality.

Staff Knowledge

Several customers noted the staff's knowledge and expertise, which contributed to a positive shopping experience.
  • OF
    Omar Feliciano
    Oct 22, 2025
    5.0
    The best employee the super excellent service
  • SJ
    Steven Jones
    Sep 23, 2025
    1.0
    Came here 09/21/25 to rent an exhaust rental tool to cut pipe, Joc T, (according to receipt, no name tag) told me they do not rent those tools or sell them, only sawzall blades. After leaving , googling part number on phone, and coming back with part number (648612) I was able to rent the tool with cash from another associate. When I returned 2 days later to return tool, guess who assisted me and refused to give me cash back, only put the money on my card. Very frustrating experience, would avoid this location.
  • TW
    Tiara W
    Sep 10, 2025
    5.0
    The company itself should be ashamed at how much strain and stress it has put on its workers because they do not get treated well, paid well enough, etc. The manager and the employees went above and beyond to assist me, even though I was upset with the long hold times. They deserve to be treated better and staffed properly so that customers are not getting upset due to such long hold times both over the phone and in store.
  • DL
    Diane Littles
    Aug 15, 2025
    5.0
    Excellent customer service from Emmett
  • HJ
    Harry Juneau
    Jul 10, 2025
    5.0
    Great customer service and fast service. Thanks

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*