Advance Auto Parts

4.3
370 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 1315 Kings Rd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1315 Kings Rd, Jacksonville, FL
32209, United States

Hours

Reviews

4.3
370 reviews
5 stars
212
4 stars
86
3 stars
48
2 stars
10
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the staff for being friendly and helpful, others reported slow service and poor experiences.

Product Availability

Customers appreciated the wide selection of parts available, often finding what they needed, although some expressed frustration over specific items being out of stock.

Store Experience

The store environment received positive remarks for cleanliness and organization, but some customers noted issues with staff knowledge and responsiveness.

Return Policy

Several customers found the return policy inconvenient, particularly the requirement to return items to the original store.
  • DL
    Donald Lions
    Dec 17, 2025
    1.0
    I was calling to see if they had a part in stock for my car. They put me on hold for long time. I hung up and drove up there to see something. I called while I was outside they put me on hold again but they wasn't do nothing in the store and there was no customer at all . They are very lazy and they dont want to work. Hire people that want to do there job
  • JH
    J Holmes
    Nov 29, 2025
    5.0
    I had a great experience with advanced auto. Jesse gave me great customer service. He was very kind and helpful.
  • XM
    Xuyen Thu Mong
    Oct 26, 2025
    5.0
    Very approachable and understanding staff.
  • CR
    Christopher Rodman
    Sep 19, 2025
    5.0
    Quick service. Very helpful answering my questions
  • SS
    sam
    Sep 15, 2025
    3.0
    Not very positive

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*