Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1315 Kings Rd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
368 reviews
5 stars
210
4 stars
87
3 stars
48
2 stars
10
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees providing excellent service.
Service Speed
Customers frequently noted quick service, with many being in and out of the store in a short amount of time.
Product Availability
The store is recognized for having a good selection of auto parts and often having what customers need in stock.
Inconvenience Issues
Some customers expressed frustration with the return/exchange policy and slow service at times, indicating areas for improvement.
Mixed Experiences
While many reviews were positive, there were also mentions of poor customer service experiences, particularly regarding specific staff interactions.
- XMXuyen Thu MongOct 26, 20255.0Very approachable and understanding staff.
- CRChristopher RodmanSep 19, 20255.0Quick service. Very helpful answering my questions
- SSsamSep 15, 20253.0Not very positive
- JCJosh CrespoAug 28, 20255.0Advanced always does good. They usually have the parts others don't. Price is about the same across the board. My only issue with them is the way they go about returning or exchanging parts. You have to go to the same store you got it from originally. That's a huge inconvenience.
- JCJanee CarrollJul 31, 20255.0I had a great experience at Advance Auto Parts thanks to Arielle. She checked my battery, confirmed it needed replacing, and handled it quickly and professionally. I was in and out in about 30 minutes. She was friendly, knowledgeable, and made the whole process smooth and stress-free. Great customer service like this deserves to be recognized, thank you, Arielle!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What automotive products does Advance Auto Parts at 1315 Kings Rd offer?
We stock new parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install or replace my car battery?
Yes, we offer free battery installation with purchase. We also provide free battery testing and recycling services. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, we recycle both used motor oil and batteries free of charge. Exclusions may apply.
Can Advance Auto Parts scan my check engine light codes?
Yes, one of our Team Members can scan engine codes for you free of charge. Exclusions may apply.
What discounts are available at Advance Auto Parts?
We offer a 10% military discount for active duty and veteran service members.
What are the store hours for Advance Auto Parts at 1315 Kings Rd, Jacksonville?
We are open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
What payment methods does Advance Auto Parts accept?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location.
Are there any nearby places I can visit before or after shopping at Advance Auto Parts at 1315 Kings Rd?
Yes, you can visit Kelly's Place, a seafood and American restaurant with a bar for a meal, and the Puerto Rican and Hispanic Chamber of Commerce for community engagement.
Is there any convenient shipping or postal service near Advance Auto Parts at 1315 Kings Rd?
Yes, there is a UPS Access Point location nearby where you can send or receive packages easily before or after your visit to Advance Auto Parts.