Advance Auto Parts

4.5
259 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4005 Emerson St in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4005 Emerson St, Jacksonville, FL
32207, United States

Hours

Reviews

4.5
259 reviews
5 stars
181
4 stars
45
3 stars
18
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight the exceptional customer service provided by staff members, with specific mentions of employees going above and beyond to assist customers.

Helpful Staff

Customers consistently report that staff are knowledgeable, polite, and willing to help find the right parts or solutions.

Store Experience

The store is described as clean, well-organized, and convenient, contributing to a positive shopping experience.

Product Availability

While many customers appreciate the variety of products, some express frustration over the unavailability of specific items, leading to the need for special orders.
  • ER
    Eric Rood
    1 day ago
    3.0
    everything about advanced auto's is average
  • MS
    MD Car Sales
    Dec 26, 2025
    5.0
    Advance Auto Parts ever needs a future CEO, they should start with TJ at the Emerson Road location. My car broke down at one of the worst possible moments—on my way to see my godson, who was undergoing surgery at Wolfson Children’s Hospital. I was stressed, emotional, and overwhelmed, and then TJ stepped in and completely changed the experience. He didn’t just do his job—he showed genuine care, patience, and professionalism that you rarely see anymore. He listened, explained everything clearly, and went above and beyond to make sure I was taken care of. His knowledge and calm attitude turned a breakdown into a moment of real gratitude. Because of TJ, Advance Auto Parts didn’t just help me fix a car—they helped me get where I needed to be during a critical moment in my life. Advance Auto Parts is incredibly lucky to have TJ at the 4005 Emerson Rd/St, Jacksonville location. Give this man a promotion—or the keys to the company.
  • RL
    Roderick Leake
    Nov 1, 2025
    5.0
    Salesperson Anthony was a great help.
  • PD
    Pharaoh Dunn
    Oct 20, 2025
    1.0
    Just bought a can of fix a flat, put it all in as told, pressure went up a few psi. Went to Wawa which is very close, filled up as told, and started to work. Had to go back home, which is less than 2 miles away, because my tire was less than 10psi and dropping. Basically, just wasted $16 and change.
  • AA
    AJ
    Aug 20, 2025
    4.0
    So the one negative thing that I would say about this particular store location is how hard it is to hold into the store location when you have to go across traffic. The drivers can be quite rude and block the entrances to the businesses of cross traffic. Now that being said having searched online for the exact OEM replacement part for my car led me there in the first place. The gentleman that I ended up getting help from in replacing my back windshield wiper was very polite very professional and went out of his way to help me do something I typically already know how to do but in this instance with this particular car trying to get the back cosmetic cover off the wiper itself was something that I'd not done before and didn't want to tear up and break my own car.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*