Advance Auto Parts

4.5
258 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4005 Emerson St in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4005 Emerson St, Jacksonville, FL
32207, United States

Hours

Reviews

4.5
258 reviews
5 stars
181
4 stars
45
3 stars
17
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being helpful, courteous, and professional, with many customers highlighting individual employees for their exceptional service.

Product Availability

While many customers found the store had what they needed, some expressed frustration over items being out of stock or needing to be ordered.

Store Experience

Customers noted the store's cleanliness and organization, contributing to a positive shopping experience.

Pricing

Feedback on pricing is mixed; while some customers found prices fair and competitive, others felt certain items were too expensive.

Accessibility

Some customers mentioned difficulties accessing the store due to traffic conditions, which could impact their overall experience.
  • GA
    Gayla A
    1 day ago
    5.0
    I have been an O'Reilly customer for many years, was and store # 1999 is very near my current house, but I will never go there again. O Saturday, Nov. 22, just before 2 pm, I went in saying that my car was having trouble starting. Employee Chris checked my battery and showed me that it registered 10 instead of 12. He said it could be a bad battery, but could also be the alternator or some wires. He advised that I call Eddie, a mobile mechanic he knows. Eddie would charge me a $69.95 diagnostic fee, then provide the solution, either at my home or in a parking lot. I then talked to Stephan at Advanced Auto Parts across the street (store 09293). He said they would be able to tell immediately and at no charge if the battery or alternator was the problem. Within 10 minutes, Ivy had determined that the problem was the battery and Stephan had installed a new one. Thank you Advanced Auto Parts and shame on the that was employee at O'Reilly for trying to scam an old lady.
  • RL
    Roderick Leake
    Nov 1, 2025
    5.0
    Salesperson Anthony was a great help.
  • PD
    Pharaoh Dunn
    Oct 20, 2025
    1.0
    Just bought a can of fix a flat, put it all in as told, pressure went up a few psi. Went to Wawa which is very close, filled up as told, and started to work. Had to go back home, which is less than 2 miles away, because my tire was less than 10psi and dropping. Basically, just wasted $16 and change.
  • AA
    AJ
    Aug 20, 2025
    4.0
    So the one negative thing that I would say about this particular store location is how hard it is to hold into the store location when you have to go across traffic. The drivers can be quite rude and block the entrances to the businesses of cross traffic. Now that being said having searched online for the exact OEM replacement part for my car led me there in the first place. The gentleman that I ended up getting help from in replacing my back windshield wiper was very polite very professional and went out of his way to help me do something I typically already know how to do but in this instance with this particular car trying to get the back cosmetic cover off the wiper itself was something that I'd not done before and didn't want to tear up and break my own car.
  • JP
    J Pru
    Aug 19, 2025
    5.0
    Very helpful staff, and courteous

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*