Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12801 Atlantic Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
285 reviews
5 stars
166
4 stars
55
3 stars
26
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for rudeness and unprofessional behavior.
Product Availability
Customers appreciated the availability of products, particularly batteries, but some experienced issues with incorrect parts and difficulty in returns.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, while others noted a lack of expertise among certain employees.
Store Experience
The shopping experience varied significantly; some customers reported quick and efficient service, while others faced long wait times and poor interactions.
- BVBrenda VanTiemJan 2, 20265.0Phil helped me out tremendously! I needed a new battery for my 23 GMC YUKON. Phil’s customer service is out of this world! He is an asset to this store! As our vehicles become more complex the knowledge of how to change simple things becomes priceless. I thank Advance and more specifically Phil!!
- JJJv9Dec 30, 20255.0Went to this location a month or two ago just to find and buy a single, if I recall, 10 mm, socket but ended up buying a ratchet socket set instead along with a soda and a tire pressure gauge. I may not needed help during that time but the two employees, one outside and the one inside, were both helping the two customers out. One of them was installing some part or troubleshooting something to a customer's car and the other helping a customer out over the phone. They were both helpful and courteous to whomever they were helping out!
- MFMark FriesDec 30, 20251.0The days of going to these auto parts stores and talking to somebody knowledgeable are over... Consumers have more knowledge than these employees, you better off just ordering from amazon and hoping for the best and saving 60%.
- HKHeather KiteDec 17, 20255.0I called ahead to figure out replacement of a car battery. Between the phone calls to check prices and options and the service, Phil at the Girvin location was amazing. He was very informative with options and prices over the phone and the in-person service was on point. Phil saved the day for my car battery!!
- KWKyra WilliamsDec 15, 20251.0If I could give this business zero stars, I would. The staff were rude, hostile, and immediately accusatory. We were falsely accused of attempting to exchange a used part for a new one, despite the fact that their own employee sold us a used part. Verifying inventory and inspecting items before an exchange is their responsibility. Instead of doing their job or acknowledging their mistake, they deflected blame and escalated the situation. The employee raised his voice at my fiancé, which is unacceptable, unprofessional, and completely out of line. This business refuses to take accountability and treats customers with open disrespect. We will never return, and I strongly advise anyone who values basic competence and professionalism to take their business elsewhere.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Jacksonville?
The Advance Auto Parts store is located at 12801 Atlantic Blvd, Jacksonville, FL 32225.
What are the operating hours of the Advance Auto Parts store at 12801 Atlantic Blvd?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase at most locations, including testing and recycling services.
Can I recycle my used motor oil at Advance Auto Parts?
Yes, Advance Auto Parts will recycle your used motor oil for free, with some exclusions.
Does Advance Auto Parts provide free services such as engine code scanning or wiper installation?
Yes, the store offers free engine code scanning, free windshield wiper blade installation with purchase, and other free store services.
What payment options are accepted at Advance Auto Parts?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is curbside pickup available at this Advance Auto Parts location?
Yes, curbside pickup is available at the Jacksonville Atlantic Blvd store.
Are there any nearby food options near Advance Auto Parts at 12801 Atlantic Blvd?
Yes, nearby food options include Cicis Pizza, Wendy's, Fong's Chinese Restaurant, Yi Liu Hot Pot Sushi BBQ, Hardee's, and Fushimi Grill & Modern Buffet. Customers can enjoy a meal before or after visiting the store.
What nearby services can help me ship or pick up parcels when visiting Advance Auto Parts?
The UPS Access Point location nearby provides courier and delivery services, convenient for shipping or picking up packages while visiting the Advance Auto Parts store.
Are there fitness or recreational facilities near Advance Auto Parts that customers can visit?
Yes, North Florida Gymnastics and Cheerleading is close by, offering active life and fitness activities.