Brand Certified
Advance Auto Parts
4.1(289 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
12801 Atlantic Blvd, Jacksonville, FL
32225, United States
Certified by Advance Auto Parts • Mar 01, 2026
(904) 220-2006
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/fl/jacksonville/12801-atlantic-blvd
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 12801 Atlantic Blvd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
4.1
289 reviews
5 stars
168
4 stars
55
3 stars
26
2 stars
12
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as rude and unprofessional.
Product Availability
Customers appreciated the availability of parts and the ability to find what they needed, although there were instances of incorrect items being sold.
Employee Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees lacking expertise.
Store Experience
The shopping experience varied significantly by location, with some stores being described as clean and organized, while others had issues with long wait times and poor service.
- AJApril JoyFeb 19, 20261.0I recently got seat covers for my car as a gift from this location on Valentine’s Day a couple days ago they don’t fit my car and unfortunately, I did not have the receipt so I went to do an exchange or see what can be done and the older man refused to help me at all. Wouldn’t even let me exchange it or give me store credit. Even though I have proof of the transaction on my husbands bank account. I decided to take these covers over to the other location on Hodges and Beach and he immediately allowed me to exchange it for store credit and I was able to get something different. I would definitely advise against going to the girvin location as they are extremely unaccommodating and lack customer service skills.
- DODavid OrtizJan 20, 20261.0Take the 5 extra minutes to drive to the Beach Blvd location (or any other location) Came to pick up a part ordered at another location, arrived to a very ill tempered older male employee smoking cigarettes in the doorway. As I entered the building and made my way to the aisle I needed, he asked in a very discourteous manner what I was here for. Upon stating my purpose, he then very rudely started barking demands that I go to the counter instead of the aisle. Explained that I knew what I needed and where it was at, to which he rebuttled with another rude response of already having it behind the counter. Apparently my lack of mind reading abilities combined with the burden of this gentleman having to be at work(?) equates to treating customers with disdain. Stellar employment choice.
- NGNatasha GwizdakJan 16, 20265.0Needed wind shield wipers replaced, another big chain told me I needed to go to a dealership ( note its 33 degrees out side) I stopped at Advance Auto and was helped right away with many options by Michelle and Phil came to do the install ! Super nice team and i will only be going here from here on out !
- BVBrenda VanTiemJan 2, 20265.0Phil helped me out tremendously! I needed a new battery for my 23 GMC YUKON. Phil’s customer service is out of this world! He is an asset to this store! As our vehicles become more complex the knowledge of how to change simple things becomes priceless. I thank Advance and more specifically Phil!!
- JJJv9Dec 30, 20255.0Went to this location a month or two ago just to find and buy a single, if I recall, 10 mm, socket but ended up buying a ratchet socket set instead along with a soda and a tire pressure gauge. I may not needed help during that time but the two employees, one outside and the one inside, were both helping the two customers out. One of them was installing some part or troubleshooting something to a customer's car and the other helping a customer out over the phone. They were both helpful and courteous to whomever they were helping out!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Brand Certified Facts from Advance Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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