Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2350 3rd St S in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.3
232 reviews
5 stars
160
4 stars
35
3 stars
10
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there were notable complaints about rudeness and poor service from certain employees.
Product Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with finding the right parts, although there were instances of incorrect information being provided.
Efficiency
Customers appreciated the quick service for tasks like battery installation and part retrieval, but some reported long wait times and inefficiencies in service.
Inventory and Pricing
The store generally has a good selection of parts at reasonable prices, but there were complaints about stock discrepancies and issues with returns.
Store Condition
Some reviews mentioned cleanliness and organization issues within the store, impacting the overall shopping experience.
- RKRobert Kalapp2 days ago1.0Don't support this location. I purchased a volt meter this afternoon...of which I have limited knowledge of. I ended up with the only one they had...$39 and some change! The person that checked me out was good enough to lend me his knife to open it in the store. Once I got home, and read the directions, I realized it was too advanced for me. so within 2 hours I went back to the store with receipt in hand to return it... I had been alert enough to slice open only the rear of the sealed plastic. The same person that checked me out was still there. He explained that "anything" electronic was not returnable...but would ask his manager who was in the back area. After a few minutes, he returned and said the manager said the same thing. If I had further questions I could talk to his manager. I said if the manager can't walk up here and clearly see that the item is a volt meter and not some actual auto part or realize that...I don't think anything I can say will change the situation. In this world of customer service and returns are usually generically accepted, I won't waste my time...and especially money at this location. Maybe the manger can take a Customer Service class sometime.
- DWDaniel C. Walter5 days ago5.0EJ was so helpful. We came in late and needed help figuring out the issue with our car. EJ and his coworker gave us great service in such a friendly and professional manner that I will never shop elsewhere for my auto parts needs in Jacksonville Beach. He knows how to make customers for life. Thank for getting us all fixed up EJ!
- KBKristen BNov 17, 20255.0Stopped in yesterday for a fairly unique part. EJ was a huge help and got us sorted quickly! Great store, great staff, highly recommend!
- TFThomas FletcherSep 10, 20254.0They always have good stock and prices are very reasonable compared to dealers. The days are long gone when the associates were able to help with things like a windshield wiper replacements, headight bulbs replaced, etc. So when you end up paying $90 for labor at a place like Mavis and $50 for a headlight you then start to look at future alternatives. It's a bit like tipping on take out coffee? Really? Once again when these places go under you gotta expect it.
- WMweston mcbrideAug 26, 20251.0Thirteen minutes on the phone with this store got me nothing but incorrect information. Three minutes with the St. Augustine Advance Auto location solved everything. I called about a dead battery under warranty. Andy, the front desk associate, couldn’t find my warranty with my phone number, eventually located it by email, then said he was “blocked in the system” from seeing the purchase date. When I asked how they handle warranty service without a receipt, he referred me to his manager, Latoya. Before speaking to me, she laughed audibly in the background after I asked if there was a GM or someone above her who could assist. Latoya told me my Platinum AGM battery, purchased in March 2022, had a three-year warranty, was expired, and that they don’t prorate. She then went silent — no offer of help, no attempt to retain my business. I immediately called the St. Augustine Advance Auto. In under three minutes, they found my account, confirmed the battery was in stock, and correctly informed me it has a four-year warranty — meaning Latoya’s claim was wrong. Whether she was misinformed or misrepresented the facts, the result was the same: I was denied service I was entitled to. Noah at the St. Augustine store earned my business. This location lost it.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is the Advance Auto Parts store located in Jacksonville?
The Advance Auto Parts store is located at 2350 3rd St S, Jacksonville, FL 32250.
What are the store hours for Advance Auto Parts at 2350 3rd St S?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free installation services?
Yes, free installation is offered for batteries and windshield wipers with purchase. Exclusions may apply.
Can the store test or recycle car batteries?
Yes, they provide free battery testing, free installation, and will recycle your used batteries for free. Exclusions may apply.
Does Advance Auto Parts perform vehicle repairs or installations for brakes or alternators?
No, they do not perform repairs or installations for brakes or alternators, but they do sell replacement parts.
What types of payment does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the store offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup at this location.
Can I combine shopping at Advance Auto Parts with nearby dining options?
Yes, nearby dining options include Roy's Restaurant (sushi), SoNapa Grille (American restaurant and bar), Moe's Southwest Grill (Mexican/Tex-Mex), Starbucks, Mayday Ice Cream, and Bold Bean Coffee Roasters.
Are there fitness facilities near Advance Auto Parts?
Yes, nearby fitness and recreation venues include Xcel Performance and Focus Fitness gyms, which you can visit before or after your auto parts shopping.
What other services or shops are located near Advance Auto Parts?
Nearby are UPS Access Point locations for courier and shipping services, several clothing boutiques like Penelope T and Rosie True Inc., and therapeutic services like Jacqueline Frey Therapist & Life Coach and Aquilla Rose Massage Therapy.