Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 9737 Fort Caroline Rd in Jacksonville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
421 reviews
5 stars
283
4 stars
75
3 stars
33
2 stars
11
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, particularly from staff members like Jeremy and Walter, who go above and beyond to assist customers.
Knowledgeable Staff
Customers frequently commend the staff for their expertise and ability to provide accurate information and recommendations for auto parts.
Quick Service
Many reviews mention the efficiency of service, with customers appreciating the quick turnaround for parts and installations.
Mixed Experiences
While most feedback is positive, some customers report negative experiences related to upselling and unprofessional behavior from certain staff members.
Store Cleanliness
The store is noted for being clean and well-organized, contributing to a positive shopping experience.
- JSJim SDec 18, 20255.0Visited to have wiper blades replaced at 9551Merrill rd and Jeremy L was great! He has a outstanding customer service attitude. He not only installed them but informed me my old one's were under warranty.
- MTMwanga TsidqenuNov 21, 20255.0- great customer service with expert knowledge; A1
- CJCliff JakesNov 13, 20255.0Great customer service from Jeramy.
- SSShawn SchouestNov 4, 20255.0Awesome guys took care of what I needed very fast in and out the store in less than 2 minutes
- LSLuke SkinnerOct 23, 20255.0Best Auto parts store in Jacksonville, they are always honest, and there to help you with whatever you need!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Jacksonville offer for car batteries?
They offer free battery installation with purchase, free battery testing, and free recycling of used batteries. Exclusions may apply.
Does Advance Auto Parts install windshield wipers purchased in-store?
Yes, Advance Auto Parts will install windshield wipers for free with purchase. Exclusions may apply.
Can Advance Auto Parts check my car's check engine light codes?
Yes, team members will scan your car's engine codes for free. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil?
Yes, they recycle used motor oil for customers. Exclusions may apply.
What brands are available at the Jacksonville Advance Auto Parts store?
The store carries brands such as DieHard, FRAM, Carquest, Trico, Valvoline, and Bosch.
What payment options are accepted at Advance Auto Parts in Jacksonville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 9737 Fort Caroline Rd, Jacksonville?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Is curbside pickup available at Advance Auto Parts in Jacksonville?
Yes, the store offers curbside pickup for customer convenience.
Are there any convenient dining options near Advance Auto Parts in Jacksonville?
Yes, nearby you can find Mother Truckin' Pizza, Popeyes® Louisiana Kitchen, Godfather's Pizza, Jimmy Fu's Chinese Restaurant, and Dunkin' Donuts, making it easy to grab a meal before or after your visit.
What nearby automotive services can complement my visit to Advance Auto Parts?
Nearby services include Tire Outlet for tire and auto glass services, Camel Premium Express Car Wash, and Whistle Express Car Wash for vehicle cleaning and detailing.