Enterprise Rent-A-Car

4.1
428 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Jacksonville Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jacksonville Beach location today.

Location

Enterprise Rent-A-Car
527 3rd St S, Jacksonville Beach, FL
32250, United States

Hours

Reviews

4.1
428 reviews
5 stars
287
4 stars
48
3 stars
20
2 stars
14
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior and poor service experiences, particularly regarding reservations and pick-up issues.

Reservation Issues

Several customers reported problems with confirmed reservations, including not having cars available upon arrival, leading to frustration and disappointment.

Vehicle Quality

Most reviews highlighted that the rental cars were clean and well-maintained, although some customers noted instances of receiving dirty vehicles.

Efficiency

Many customers appreciated the quick and efficient rental process, with several noting that they were able to complete transactions in a timely manner.

Pricing

Customers generally found the rental rates to be reasonable, with some mentioning good deals and upgrades, although there were complaints about unexpected charges.
  • TD
    Thomas D
    6 days ago
    5.0
    I just moved here , returned a car and it couldnt have been any easier or nicer. Catie and her team are great!
  • AA
    antonio dugarte (antoniodugarte)
    Nov 6, 2025
    5.0
    excellent company
  • SK
    Scorpio King
    Oct 31, 2025
    1.0
    Been on the phone on hold for 15 minutes about some list keys
  • AM
    Alison McCann
    Aug 22, 2025
    4.0
    Had a rental due to an accident. Very nice car. They picked me up and I was able to leave the rental where my car was being serviced. Easy peasy!!!! Just the way it should be. Also very cheap daily rate for such a nice car. Their economy car was the small SUV
  • JD
    Jacob DeLuca
    Aug 11, 2025
    5.0
    I rent through Enterprise all the time and am a Platinum member, with a rental car about half the year, and the Jacksonville Beach location is truly outstanding. The manager, Catherine (Catie), is hands down the best manager I have ever dealt with. She is smart, knowledgeable, and makes every rental experience easy and completely hassle free. I always feel taken care of here. The rest of the team is fantastic as well. The assistant manager is always lovely, the driver is friendly, and everyone goes out of their way to make the process smooth. I can rent from many other companies, but Catie is one of the biggest reasons I choose Enterprise every time. I can’t say enough great things about her and the whole Jacksonville Beach team.

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Jacksonville Beach offer?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals, along with flexible rental options and airport pick-up services.

What are the operating hours for Enterprise Rent-A-Car at 527 3rd St S, Jacksonville Beach?

The rental agency is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.