Need a rental car in Jacksonville Beach, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jacksonville Beach location today.
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency during the rental process.
Reservation Issues
Several reviews mentioned problems with confirmed reservations, including instances where no cars were available despite prior confirmation.
Cleanliness
While many customers noted that the cars were clean and well-maintained, some reported receiving dirty vehicles upon pickup.
Pick-Up and Drop-Off
Customers appreciated the quick and easy pick-up and drop-off process, although there were complaints about delays and issues with the pick-up service.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding rude staff and poor customer service in certain instances.
KV
Kathy Valentine
1 day ago
4.0
Good customer service, everyone was very nice and very respectful to me. Ty Enterprise.
DD
David Dunagan
2 days ago
5.0
Love the friendly and kind staff at this location!!
PP
pseudonym pseudonym
Feb 24, 2026
5.0
Rented in Florida Jax beach. Great location. Good pricing. Provided rides to and from hotel.
MM
Maureen
Feb 24, 2026
5.0
The Enterprise Rent-A-Car in Jacksonville is great they're very fantastic they help us when we need help they understand us if we have a complaint and they work with us to resolve the situation I would end up using them again in fact we will knowing us we've used them quite a few times before and everything's going great we would recommend this place
MS
Max Sturdivant
Feb 20, 2026
1.0
The vehicle provided was well below acceptable standards. Additionally, Kathy appeared either unaware of—or indifferent to—the issue that the car did not even include a key fob, making it difficult to unlock and use properly. Overall, I was extremely disappointed with both the quality of the vehicle and the lack of care or interest shown in recommending a suitable option.
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