Enterprise Rent-A-Car

3.8
757 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Homestead, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Homestead location today.

Location

Enterprise Rent-A-Car
36 W Mowry Dr, Homestead, FL
33030, United States

Hours

Reviews

3.8
757 reviews
5 stars
449
4 stars
64
3 stars
36
2 stars
35
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some praised staff for being friendly and helpful, many reported rude and unprofessional behavior, particularly from management.

Vehicle Availability

Numerous customers experienced issues with vehicle availability, often being told that reserved cars were not available upon arrival.

Wait Times

Long wait times were frequently mentioned, with customers reporting waits of over an hour to receive their rentals.

Cleanliness and Condition

Several reviews noted that the vehicles provided were not clean or in good condition, with complaints about odors and maintenance issues.

Overall Experience

While some customers had positive experiences and appreciated the service, many expressed frustration and disappointment, indicating a need for improvement in operations and customer care.
  • MM
    M M
    6 days ago
    1.0
    The location is a mess. If you call to speak to the Manager (Fred) the employees do NOT pass the call to the Manager nor have the Manager return your call. Michael the employee is rude, pompous, sarcastic, and difficult.
  • MV
    Michelle Vernie
    Nov 12, 2025
    5.0
    I have rented a few times and it has always been a great experience. It’s close to home and the staff go above and beyond. Ahmari Was a huge help from beginning to returning and gave me the best service and was so Pleasant. When you go ask for him he will take great care of you . Thank you Ahmari keep up the good work. (( From the lady who cleaned and vacuumed the rental ! ))
  • BB
    Barry Barbour
    Oct 24, 2025
    5.0
    I can see some people had a problem with this location in the past. Well they must have done something, because my experience was great. The staff took care of me quickly. The vehicle was clean and well maintained. Couldn't ask for a better transaction. Will use again if the need pops up.
  • SV
    Sara Valdez
    Oct 14, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Smooth Experience with Great Customer Service Enterprise was great from start to finish. I paid for the first week while my car was in service, and then the Chevy dealer took over the rental account. The switch was seamless—no issues at all. Enterprise did charge a $50 fee during the transition, but it was fully refunded when I returned the vehicle to the Chevy dealer. Overall, the customer service was excellent. Thank you, Enterprise, for making the process easy and stress-free!
  • WR
    Wayne Rogers
    Oct 2, 2025
    1.0
    After reserving the vehicle nearly a week before the scheduled date of the reservation, I arranged to be dropped off at Enterprise ato pick up the vehicle. I go through their registration process only for them to tell me they don't accept credit cards from my banking institution. Which is fine, that's their priority but if they knew ahead of time that this was their policy, why not make me aware of that before I make to reservation to avoid this inconvenience?

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Homestead, FL?

Enterprise Rent-A-Car in Homestead offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks to suit various rental needs.

What are the rental hours for Enterprise Rent-A-Car in Homestead?

The Homestead location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.