Jiffy Lube

4.3
867 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HIALEAH. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
6696 NW 186th St, Hialeah, FL
33015, United States

Hours

Reviews

4.3
867 reviews
5 stars
614
4 stars
87
3 stars
46
2 stars
19
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of individual employees going above and beyond.

Service Quality

Overall, customers reported satisfaction with the quality of service, noting thorough inspections and efficient oil changes.

Pricing Concerns

Several reviews highlighted issues with pricing, including unexpected charges and upselling of services, leading to feelings of being overcharged.

Mixed Experiences

While many had positive experiences, there were notable complaints about disorganization, unprofessional behavior, and dissatisfaction with service outcomes.
  • RM
    Ruben Mijares
    2 days ago
    5.0
    They run like a well oiled machine (pun intended). Fast, super friendly, and professional.
  • PP
    Priscilla
    2 days ago
    5.0
    Customer service in this location was awesome and very united team members including the manager. Thank you for your customer service.
  • YR
    Yadivis Rodriguez
    3 days ago
    1.0
    I’ve been coming to jiffy lube for years , which makes this experience disappointing. I drive a 2014 Kia Optima with electric power steering, and immediately after a tire rotation my steering wheel began shaking around 60 mph, something that never happened before. When I returned, the manager initially accused me of taking a survey to complain about price and service, and was very adamant until I showed him the text message proving I never even opened it. I avoided the survey because I wanted to give them the opportunity to fix the issue first. I understand Jiffy Lube doesn’t offer wheel balancing, and I would have been completely fine if they had simply explained that I needed to go elsewhere. Instead, I was given misleading information blaming tire “grip,” which does not cause steering wheel vibration. The explanation felt dismissive and as if it was assumed I wouldn’t know better. Because of the misleading explanation and lack of accountability, I felt unheard and will not returning.
  • S3
    Surge 32
    Jan 2, 2026
    5.0
    I had such a great experience with Jiffy Lube today off 186th mainly because of Mitchell and Tony. Both took exception care of my Audi and I Highly recommend. Tony is a great manager and easily makes a customer feel trustworthy which is impossible to find in this automotive repair industry. Hats off to Tony, deserves more recognition. I’ll be going back for sure.
  • GJ
    Geovanny Jessurum
    Dec 14, 2025
    5.0
    I had an outstanding experience with Mitchell, one of the technicians at Jiffy Lube. He was extremely courteous, attentive, and genuinely caring from the moment I arrived. I initially came in for an oil change, but I mentioned that the car belonged to my daughter and that I was concerned there might be an issue with the brakes. Mitchell immediately reassured me that they could take a look and confirm whether any work was truly needed. Unfortunately, the brakes were completely worn and needed to be replaced. I was under a lot of stress because I was visiting and worried I might miss my flight. Mitchell promised to get me out as quickly as possible, and he absolutely kept his word. Not only did he make it happen in a timely manner, but they also offered me a discount given the circumstances, which I truly appreciated. Because of Mitchell’s professionalism, honesty, and excellent customer service, I will be a loyal Jiffy Lube customer for years to come. Thank you, Mitchell, for going above and beyond!

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service