Jiffy Lube

Reviews

• RE

  Roberto Escobar

  Feb 7, 2026
  5.0
  I am extremely happy with the service I received today. The level of professionalism, teamwork, positive energy, and genuine kindness from everyone was outstanding. I can honestly say I’ve never felt this kind of great energy in any automotive service center before. This team is truly unique and absolutely worth being recognized and copied. An exceptional experience from start to finish.
• GG

  Gelissa Gomez

  Feb 7, 2026
  5.0
  The service at this Jiffy Lube is terrific, they are caring and responsible. My car battery died. I search for the nearest Jiffy Lube to me. I called here and Mitchell answered the call. I explained to him my car won't start I think it could be the battery, and I was like three blocks away from them he told me no worries that he’ll go there and check my car battery. It turned out to be the battery. He called the store and they sent Micheal with a brand new battery with five years warranty. They installed it with no extra charge, I paid and it was an excellent service very happy with them!! THANK YOU SO MUCH!! G. Menendez
• BB

  Blu

  Jan 26, 2026
  5.0
  The service team was very friendly and helpful. Mitchell explained all the packages and services in a way that was very easy to understand. His customer service was exceptional. Anthony was very knowledgeable and did a great job replacing my oil. Marta helped me setup my Jiffylube account and she was very kind and patient. I wasn’t even there a whole hour. The whole team is amazing and I will be back to get my car serviced.
• JK

  Jamie Kartis

  Jan 22, 2026
  5.0
  Very fast and great service. I like how they check everything, and as a result they also found that my brake lines needed to be flushed, so I had that done as well as the oil change.
• MS

  Monica Severiche

  Jan 22, 2026
  1.0
  ⭐️ ZERO STARS Atrocious service, disrespect, and zero accountability I had a very upsetting experience at Jiffy Lube (18660 NW 67th Ave, Hialeah, FL 33015). My daughter and I brought her Honda Civic in after work for a simple oil change. What should have been quick turned into over four hours with terrible communication. At first staff seemed casual, but once something clearly went wrong, we were left without updates and treated disrespectfully. After the oil change, as soon as the car was taken off the ramp, it began shaking violently and multiple warning lights came on (check engine and several other alerts). Instead of taking the issue seriously and keeping us informed, the staff avoided accountability. At one point, multiple employees gathered and were laughing while we were standing there waiting for answers. It felt humiliating and completely unprofessional—especially as two women trying to handle a car issue that had just been made worse. The car ended up having to stay overnight because it was not safe to drive. We were told a manager (and even a “regional manager”) would call to “make it right.” No one ever contacted us. Ultimately we had to tow the vehicle to Honda, and the total cost related to this situation became approximately $1700. To this day, there has been no resolution, no callback, and no accountability. I do not recommend this location. If you value professionalism, communication, and basic respect as a customer, do not bring your vehicle here. Still waiting on management or Corporate to call me. DO NOT GIVE THIS PLACE BUSINESS.

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