Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hialeah #1083 in Hialeah, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hialeah, FL or call us at (305) 817-3788.
Many customers reported poor service and rude behavior from staff, particularly from certain employees like Jacinto and the assistant manager.
Product Availability
Customers experienced issues with product availability, including receiving incorrect parts and long wait times for assistance.
Positive Experiences
Despite negative feedback, several customers praised specific employees like Jacqueline, Yeneidys, and Santiago for their helpfulness and professionalism.
Return Policy Issues
Multiple reviews highlighted confusion and dissatisfaction regarding the store's return policy, with some customers feeling misled or treated unfairly.
Staff Attitude
There were consistent complaints about staff attitudes, with some employees being described as unhelpful or disrespectful, impacting overall customer satisfaction.
JA
Jose Aguilar
Nov 16, 2025
5.0
llevo 17 años con autozone y recomiendo lo atentos que son ymuy agradesido al señor edgar ,miguel yulie nelson abreu .gracias por su ayuda
JD
juan francisco diaz
Oct 31, 2025
1.0
Llegué a las 6:50 y no venden a comercial a esa hora viernes 31 de octubre creo que a los aliados comerciales no se tratan a si primera vez que me pasa eso en una tienda de auto partes
Aparte la respuesta de el vendedor fue muy despota
JN
julianis navarro
Oct 26, 2025
1.0
Fui anoche sabado 23 de octubre 2025 a las 8 y 20 pm y para mi fue una tremende desepcion ya que siempre he ido a esa tienda y todo muy bien muy amables pero esta vez el asistente manager en turno Osea Ferrari Jimenez que persona mas grosera, fui a verificar si mi vateria funcionaba e inmediatamente me empezo a tratar groseramente diciendome que no se me puede cambiar la bateria y otras cosas sin pregubtar nada sigui hablandome mal y mando al muchacho que estaba ahí a que verificara lo que decia sobre si yo tenia garantia en la bateria, lo que el muchacho corroboro a este joven amable le pregunté que si los jefes ahi eran asi de groseros y me dijo que a veces, muy mal asistente para estar al servicio sel cliente
JC
Juan Carlos
Oct 16, 2025
1.0
I went into this place to get a alternator for my Hyundai 2019 and I gave them all the information and they still ended up giving me the wrong alternator the first time. Luckily the second time around the guy got the right one. I also had my battery tested with their tester and it passed have a battery tester, a Mac load battery tester and my Tester it said fail. I went back to AutoZone. I tested it in front of them and my tester said fail. He tested it with his and it said pass. And this battery had warranty. I couldn't do anything about it. I ended up taking it somewhere else to the dealership and surely enough the first thing. They told me you need to replace the battery so AutoZone did not honor a Barry warranty. For sure, I am not buying a battery ever again from there if they're not going to honor warranties.