AutoZone Auto Parts

4.4
922 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hialeah #1268 in Hialeah, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hialeah, FL or call us at (305) 623-0602.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5751 NW 183rd St, Hialeah, FL
33015, United States

Hours

Reviews

4.4
922 reviews
5 stars
671
4 stars
124
3 stars
45
2 stars
13
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jamie D, Hommy Perez, and Yunarvis for their exceptional service.

Product Knowledge

Several reviews highlighted the staff's expertise in helping customers find the right parts and providing clear explanations about products.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality, including long wait times and unhelpful staff.

Stock Availability

There were complaints about discrepancies in stock availability, with some customers finding that items listed as in stock were not actually available.

Pricing Concerns

A few customers noted that prices at the store were higher compared to online options, suggesting a need for competitive pricing.
  • NC
    Nolvin Castellon
    Nov 16, 2025
    5.0
    I had a fantastic experience at Autozone thanks to the assistant manager Eloy. I came in looking for a replacement part for my car, but I wasn’t exactly sure what I needed — my symptom description was vague, and I didn’t know the right technical terms. Eloy listened carefully, asked smart clarifying questions, and then went into their system to pull up all compatible parts for my vehicle model. Not only did they help me pick the right part (saving me from buying something wrong), but they also explained the difference between OEM parts and aftermarket ones, letting me make an informed choice that balanced cost and reliability. When I was worried about whether I could return or exchange something if it didn’t work, Eloy calmly walked me through the store’s return/warranty policy and reassured me I’d be covered.
  • CH
    Carlos Hernandez
    Nov 16, 2025
    5.0
    Muy buena atención por parte de los cajeros aunque falta un poco de mercancía en los anaqueles
  • HP
    hugo patrocinio
    Nov 16, 2025
    5.0
    Best service I received in an auto part store, Eddie A. Was very helpful and had great energy.
  • FB
    Frank Bahamonde
    Nov 14, 2025
    1.0
    Came to rent tools,. 7 employees behind the counter only one employee taking care customers. I think a manager walk by did not even try make eye contact. Over 25 minutes to rent a tool.
  • IB
    Ines Bula
    Nov 4, 2025
    5.0
    I had an amazing experience with sales manager spanish Gabriel such a great help!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Hialeah?

AutoZone Auto Parts in Hialeah is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts in Hialeah located?

It is located at 5751 NW 183rd St, Hialeah, FL 33015, United States.