Enterprise Rent-A-Car

3.8
428 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Hialeah Gardens, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hialeah Gardens location today.

Location

Enterprise Rent-A-Car
10200 NW 77th Ave, Hialeah Gardens, FL
33016, United States

Hours

Reviews

3.8
428 reviews
5 stars
268
4 stars
33
3 stars
17
2 stars
13
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Luis and Giuseppe for their exceptional service.

Reservation Issues

Several reviews mentioned problems with reservations, including vehicles not being available despite prior bookings, leading to frustration among customers.

Cleanliness and Vehicle Quality

Customers generally reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Long Wait Times

Some customers expressed dissatisfaction with long wait times and insufficient staffing during busy periods, impacting their overall experience.
  • LM
    Lucia Martinez
    Jan 4, 2026
    5.0
    Our experience with Enterprise was always great. All the personal are excellent. The manager Luis, is always available for us, helps us with our requests, is very fast, clear and knows about our needs. William also is very kind, professional, knows about the best for Us, answer all the questions with patience and is doing an excellent customer service. I truly recommend it.
  • FI
    FNT Inc Inc
    Dec 30, 2025
    1.0
    They rchange the reservation for expensive cars esta llocacion cambia la entrance Carros fro otro MAs Caro no bale la pena
  • JE
    Justin Espagnol
    Dec 26, 2025
    1.0
    I showed up where there was a line of people waiting and not a SINGLE employee in sight. 10 minutes later someone finally came in. I gave them my RESERVATION information and I was told that they tried reaching me but unfortunately my vehicle was taken that morning. "A manager from the MIA airport office came in and took the van you reserved because their customer needed it more." The agent said I could try to change my reservation to the rental office at MIA airport. He didn't offer any kind of solution or assistance to help resolve the situation. He just tossed his hands up and said sorry. What's unfortunate is that there were 2 other people in the office with the same problem. The entire situation was unprofessional, inconsiderate, and lacked any sense of customer service. I left angry, frustrated and without a car rental! A reservation means NOTHING to Enterprise. Nobody ever contacted me, despite being told by the corporate office that someone would call to help.
  • KT
    Kendry Torres
    Dec 20, 2025
    5.0
    En el día de hoy entregué mi carro los recomiendo 100 % el muchacho k me atendió es súper en atención
  • IM
    Ingrid malpica
    Dec 17, 2025
    5.0
    The guys were always very friendly and helpful, always attentive to what I needed while I was with the car, especially Giuseppe S. Pinto who attended to me directly in this service

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Hialeah Gardens offer?

Enterprise Rent-A-Car in Hialeah Gardens offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Hialeah Gardens?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.