Advance Auto Parts

4.2
461 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 8724 NW 122nd St in Hialeah Gardens offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
8724 NW 122nd St, Hialeah Gardens, FL
33018, United States

Hours

Reviews

4.2
461 reviews
5 stars
287
4 stars
82
3 stars
27
2 stars
13
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, highlighting rudeness and unprofessional behavior from staff.

Employee Performance

While some employees received praise for their helpfulness and professionalism, others were criticized for lack of knowledge and poor attitudes.

Product Availability

Customers expressed frustration with product availability and issues with returns, particularly regarding electrical parts.

Store Environment

The store was noted for cleanliness and organization, but some customers mentioned long wait times and inadequate staffing.

Location and Pricing

The store's location was appreciated, and some customers found prices competitive compared to nearby competitors.
  • NP
    Nancy Prats
    Jan 4, 2026
    5.0
    Me gusta
  • RA
    Ryan Arends
    Nov 16, 2025
    5.0
    Great location.
  • DR
    Dino Rodriguez
    Oct 30, 2025
    4.0
    Very patient employees
  • __
    __
    Oct 6, 2025
    1.0
    I came to this store and I don’t have too much knowledge on parts, which is why the employees are there, and I put my uncle on the phone/speaker, and even though they couldn’t understand each other, my uncle asked for the manager and the employee was extremely rude and rolling his eyes, not only to my uncle on the phone but as well when he picked up the phone for another customer. Right off the bat, he was standoff-ish. He then proceeded to kick me out, in Spanish, and that I need to go to autozone because he can’t help me. The unprofessionalism, rudeness, and lack of customer skill was astonishing. Even if the employee couldn’t understand my uncle, he already had a short fuse, attitude, and the worst part, kicking me out because he couldn’t “help” me. The only descriptor of the employee I have is that he has a stutter, spoke only Spanish, and has darker complexion. No matter what miscommunication you have, if you work with customers, you need some sort of social skills. This employee completely lacks that.
  • DT
    David Torres
    Sep 20, 2025
    1.0
    Went to this location to return a electrical part the store associated told me that they don't except returns on electrical parts but I told him this information doesn't say it on the receipt nor on the back of it. As a customer there's a flaw and should say it on the receipt, if not should honor return regardless 😡🔥 bad customer satisfaction and bad for business.Better off going to AUTOZONE let it be known; my rating a -3

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*