Miracle Toyota

Reviews

• JJ

  Juan

  2 days ago
  1.0
  Most incompetent staff I’ve ever dealt with at any Toyota dealership. I wanted to give this place a try. I did multiple times, but they always disappoint. Save your money and your time and go to Lakeland Toyota because this place is not it. I’ve had terrible experiences with both their service department and their parts department. I live in Haines city and I still drive all the way to Lakeland Toyota to get my services done and parts bought. Because you can’t trust them whenever you call the parts department they either hang up or they transfer you to the other random person and the service department doesn’t take accountability for losing parts or not doing the work correctly. You’re paying all this money and their technicians don’t even know how to work on Toyota vehicles.
• NN

  Nightbladebaby

  2 days ago
  1.0
  I wish there’s a less than one star for places like this do not take or purchase a vehicle here I purchased a car from this dealership (used) the vehicle smells like mold or mildew like it was a flood car or they detailed it and closed the doors before it was dry then I kept hearing a squeak like metal rubbing together spent three days at a different shop, trying to find the issue turns out the vehicles rear control arm was actually broken out of the bushing so it was bent and needed to be replaced. Dealership took no responsibility for this three days after the vehicle was purchased. Until the mention of a lawsuit and then they compensated me for the repairs On a separate occasion three days after the vehicle is purchased, I took it back to the dealership because the tires are out of round. They are oval egg shaped not round shaped, and I even purchased the warranty for the tires for four free tire replacements, which covers defects and damage, but apparently an out of round tire is not a defect, even though other shops see it as a defect. So now I get to enjoy Bouncing in my seat between 50 and 60 mph No one at the dealership took responsibility for this and told me that the tires could’ve legally been put on at 3/32 tread life and I was told that it’s my problem now by the woman service manager at this location. I do not recommend going to this dealership once you sign for that vehicle. They do not care about your vehicle.
• CR

  Cori Riddell

  3 days ago
  5.0
  Ziyad Was amazing the whole process. I know i was a bit of a challenge to get approved but he said he would get me a car and he did it ! Very welcoming atmosphere, and professional. The finance manager javier (not sure how its spelled so sorry) was also amazing he got me a even better deal and brought my payments down even more after ziyad had already got it down some. Honestly would recommend them to anyone trying to get a car. Even with it being challenging they were amazing 🙂. Thank you so much !
• KK

  K KV

  Feb 23, 2026
  4.0
  **update** Kelvin was great. He was very patient and helped me the decision on my second visit. He kept me updated when the car would be there and I was able to test drive it. I’m updating to 4 stars from 2 only because of Kelvin did wonderful. Yet the manager I talked on the first visit ignored me on the second visit. It was very rude. He was wearing black jacket. I did not get the name because he didn’t introduce himself. I understand they have to make a sale but they were very pushy. ———————————————————— Phone call experience - 0 Star. In person dealership - 2 Star. After I made inquiry on the website, they texted me that we can discuss trade-in and numbers through phone call so I set up the appointment to get a phone call, but no one called me on the day of the appointment. Next day they texted and emailed me said “how was your appointment yesterday day?” I replied that no one contacted me so we set up another appointment on the next week. The day came again and guess what, no one called me. So this time, I called them. Then they put me on 6 different people but no one knew about my appointment and they told me whoever set up the appointment was not be there another 2 hours. But the last person I talked to was actually very professional and explained me that the dealership doesn’t do trade in or giving number over the phone. So I set up in-store appointment for the following week. By the way this 1 person hang up on me during the conversation so I had to call again. I wasted 10 days waiting for a non-sense call. The following week (today) I went to the dealership in-person just to look and test drive vehicles as well as the locked in trade-in price. Here’s what happened. 1- They did not have the car I wanted to look even though I stated the model on the first inquiry. I had a second choice so I was able to drive that car. 2- I was looking into a hybrid car but they did not have a hybrid make of the model I liked anymore. 3- They did not have the color I wanted in the inventory at all. And Toyota doesn’t do factory order. Also they didn’t want to tell me the price of the cars until I decided which exact car I want from their inventory. I just wanted to have the idea of the price between this 2 vehicles (2026 RAV4 hybrid and 2025 RAV4) not to sign any contract today. They gave me a pretty good financing price on 2025 RAV4 (which they did not have in inventory today so I cannot text drive and kept telling me that car would be in tomorrow). I kept asking I wanted to compare the price difference in between 2 but the sales person tried to talk over me and ignored my request. I do not understand why they were so not happy about talking about 2 different cars as my options. They sort of locked me in 2025 RAV4 which is non hybrid and I didn’t even get to test drive that car. And I was looking to get the pricing for hybrid car and pros and cons between gas and hybrid car, but these salespersons were unfortunately not knowing about the feature of the cars and only care about talking about money more than getting me the actual vehicle I wanted. They gave me a great deal but no explanation of the car itself. I liked 2025 RAV4 but it is not the color I wanted and it’s was gas vehicle. Also they didn’t have it in their inventory today so I couldn’t drive it. For those reasons I wasn’t comfortable decide today but the salespersons kept telling me to make my mind and pushing me to agreeing to buy the car today. What they were saying was if I don’t make a deal today or put deposit on that car to hold, I wouldn’t get the price they gave me. They pushed me to purchase the car which was not even in there and not explaining what kind of accessories and features were included. It involved 3 salespersons. I managed to walk out without spending any money today but it took more than 3 hours. And as I left, the manager didn’t thank me and just staring at me as if I did something bad. Oh and they made me fill this paper to run credit check so I cannot really look for another financing options without affecting my credit score.
• MF

  Marissa Mora F

  Feb 17, 2026
  5.0
  Excelente servicio. Rápido, con la mejor atención. El Supervisor Jesús Valero explica en detalle lo que necesita el vehículo y que se debe realizar. 100% recomendado. Excellent service. Fast and with outstanding customer care. Supervisor Jesús Valero clearly explains in detail what the vehicle needs and what should be done. 100% recommended.

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