Goodyear Auto Service

Reviews

• JR

  Josh Reed

  Apr 25, 2026
  1.0
  BE AWARE AND GET A SECOND OPINIION!!!!!! I brought my car (Hyundai Sonata) in to have my air conditioning system looked at because it wasn't blowing cold air let alone cool air just air. I had a thought of what it MIGHT be, but I wanted to have it looked at to discover the root of the problem. After like thirty or forty minutes they told me it was low on Freon. So I'm no expert I just have experience with cars' AC systems and what could happen over periods of time, they could reload the Freon and I be on my way in about an hour, they also offered to clean out the tube to clean out any mold that might be there, but I respectfully declined, they waived the diagnostic fee of $185, I paid $504 for the Freon refill, and I was on my way. Now a week later, my car's air conditioning was starting to blow cold air only on the passenger side and now just air like it did before I had the Freon refilled. So I took my car to the dealership and asked for a diagnostic of the air conditioning system along with a safety recall and we had an answer. It turns out it was the AC evaporator, which was the initial problem because they did a full check. What I mean is that in order to get this figured out they had to run dye through the system to find leaks and remove the windshield and dashboard in order to find the problem. Now this Goodyear, their technician ran dye through the system and DID NOT advise me further about it possibly being something more. When I brought this to them, they did not take me seriously, acted like they saved the dealership an extra step, and told me that they do not do this kind of extensive check because they don't like to throw parts at their customers or due to the size of my car (I have a Hyundai Sonata it not huge but not like a coupe or a Fiat), they also said the dealership cheated on their diagnosis because they used their dye that was still there in order to find the problem, and because of them waiving the diagnostic fee one of their guys did not get paid properly (and based on the technician's response to that it sounds like it had happen before). The technician that was helping me took the quote from the dealership and worked the numbers to beat the quote given and the best they would do was $300 less than the dealership which was almost $3000 and they could do it in one day instead of two days which they probably thought would seal the deal with me and the fact that the manufacturer's guide says it only takes less than a day. All I could think was "NO WAY", they already tried to hide an issue that they decided not to check despite putting dye in my car to check it but refused to touch the inside of my car to possibly find the issue before I even spent the money, when they also claimed their AC technician is the best in the company, well you're not touching my car again and potentially squeezing me for more money. All they cared about was citing their own policy and gloating in the fact that the dealership "got help" from them because they had already put the dye in my car to find the problem. I highly advise not to bring your car here for serious repairs or at least get a second opinion. Furthermore, if there was a leak in my system then I could've been in serious trouble because a mechanic told me that if there was a leak then the odorless fumes could be going into my car and the fumes could be toxic.
• HG

  Hector Gonzalez

  Apr 24, 2026
  5.0
  I had called 3 places before landing on Goodyear and I'm so glad I did. Great and friendly service; straight to the point and no unneeded wait times
• JH

  Jim Helms

  Apr 16, 2026
  1.0
  Haf a 8:00 appointment for oil change rotating balance tires. Got there at 10 to 8:00 they took the vehicle in at 8:35 after sitting there for an hour and a half I went for a walk looking at the alligator in the pond behind the garage I was out there for 45 minutes nobody touched my car the whole time. Then they gave me a bill for $94 I questioned that the person that wrote it said it would be cheaper than the full synthetic because it was a new product they checked and my bill became 67.00 I am not the happiest customer they've ever had. I've been going there every year when I'm down here in Florida for the last 4 years had good treatment this time not so much the lady that was usually there the other 3 years wasn't there feel like there were some management missing. Then when I got in the car to leave they had not changed the oil life on the computer.
• RP

  Rickin Patel

  Mar 18, 2026
  5.0
  I have taken 5 different cars here over 7 years. They provide upfront pricing and are honest. Ask for Jose, he's the man.
• RH

  Robert Harris

  Mar 8, 2026
  5.0
  I did not have any major problems when I had my cars serviced at Goodyear Haines City, there is a Goodyear near the city that I live, I drive past them to Go to Haines City Goodyear, because I feel as though I am getting profiled or ripped off

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