Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hwy 27 in Haines City, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Haines City, FL or call us at (863) 422-8900.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
555 reviews
5 stars
345
4 stars
102
3 stars
43
2 stars
15
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with many praising helpful staff while others report rude and unprofessional behavior from management.
Staff Knowledge
Several customers highlighted the helpfulness and knowledge of staff members, particularly Luis and Mike, while others expressed frustration over staff's lack of expertise.
Inventory Issues
Customers frequently reported problems with inventory accuracy, stating that parts were often out of stock or incorrect, leading to dissatisfaction.
Positive Experiences
Despite negative reviews, many customers shared positive experiences, particularly with specific employees who provided excellent service and support.
- CCChenteDec 28, 20251.0Very bad experience with the manager. I won't be buying there again. The manager, Grisselle, was very rude and unprofessional, speaking rudely to the employees and even worse to the customers. She couldn't help me with the part I needed and always had a hostile attitude.
- RDRebekah DoyleDec 23, 20251.0A recent encounter with a manager was incredibly disappointing due to their consistently rude and unprofessional demeanor. From the outset of the interaction, they exhibited a dismissive attitude, and frequently interrupting. This lack of basic courtesy not only made the conversation uncomfortable but also reflected poorly on their leadership capabilities and the company's values. I don’t know how any of the employees there can work for someone so rude with such a bad attitude.
- RSRick StevesonDec 19, 20255.0They had the right part where nobody else does and the upgraded part awesome
- LRluis ramirezDec 9, 20251.0Good employees but RUDE manager. I bought a gasket and they gave me the wrong one.The very hostile old lady manager told me it was my fault because I ordered it wrong.She claimed that she herself asked me for the vehicle information when she wasn't the one who helped me. All because she wouldn't replace the gasket for the correct one. She turned her back on me and left. I will never shop at this store again and I advise you not to go!
- YRYolanda RiveraDec 9, 20255.0I had the most wonderful experience at the AutoZone store in Haines city on highway 27. The manager Grisselle, Staff: Luis Q, Ashley, Alexis & Annie's were so helpful, courteous and professional. I would highly recommend and continue coming to this location. I was very pleased with the services I received. Thank you all.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Haines City?
AutoZone Auto Parts in Haines City is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Haines City?
The store is located at 35678 Hwy 27, Haines City, FL 33844, USA.
What types of products can I find at AutoZone Auto Parts in Haines City?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts in Haines City offer any pickup or delivery services?
Yes, they offer in-store pickup, curbside pickup, and same-day delivery services.
Can I shop online and pick up my order at the Haines City AutoZone?
Yes, you can shop online and either pick up your order in-store or curbside at the Haines City location.
What are some nearby dining options close to AutoZone Auto Parts on Hwy 27?
Nearby restaurants include Chipotle Mexican Grill, Zaxby's, Cinnabon, Firehouse Subs, Sonny's BBQ, Denny's, and Wendy's, great places to grab a meal before or after your visit.
Are there any automotive-related businesses near AutoZone Auto Parts in Haines City?
Yes, nearby automotive-related businesses include S&S Tire for tire repair, U-Haul Neighborhood Dealer for truck rentals, and Pilot Travel Center for gas and convenience needs.
Where can I find local services like dental or wellness centers near AutoZone on Hwy 27?
Nearby you can find Aspen Dental for dental care and Serenity Health Innovations & Wellness for health and fitness services.
Does AutoZone Auto Parts have an online presence or social media for updates?
Yes, you can find their official website at autzone.com/locations/fl/haines-city/35678-hwy-27.html and follow their Twitter handle @autozone or visit their Facebook page 'AutoZoneHainesCityFL'.
How can I contact AutoZone Auto Parts in Haines City for customer service?
You can call them at (863) 422-8900 or send an email to customer.service@autozone.com for assistance.