Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1015 E Hinson Ave in Haines City offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
359 reviews
5 stars
204
4 stars
73
3 stars
40
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising helpful and friendly staff, while others report rude or indifferent service.
Staff Knowledge
Many customers appreciated the staff's knowledge and ability to assist with finding the right parts.
Wait Times
Several reviews mention long wait times in-store, leading to frustration among customers.
Product Availability
Customers noted issues with product availability and order readiness, with some items being out of stock despite online listings.
Positive Experiences
Despite negative feedback, there are numerous positive experiences highlighted, particularly regarding specific employees who provided excellent service.
- KDKaisha DavidNov 4, 20251.0I normally don’t leave reviews, but today pushed me over the edge. This is the second time in a month I’ve had a bad experience at Advanced auto parts store on 1015 Hinson Ave, Haines City, FL. The lack of customer service is beyond disappointing. If you don’t actually want to help customers, maybe stay home or just close the doors altogether. Today I went in to return an oil filter. I had purchased two different ones so my mechanic wouldn’t have to send me running back to the store. I didn’t have the receipt at first — that’s on me — but the way I was treated was completely uncalled for. The guy behind the counter looked at me like I was lying. He inspected the box like it was a crime scene and even glanced over at his coworker as if to say, “You believe her?” It was insulting. I told him fine, I’ll get the receipt and be right back — and I did, in less than five minutes. When I handed it to him, I mentioned that there was a little oil on it (since, you know, it came from the mechanic). His response? “Your mechanic needs to wash his hands.” Absolutely unprofessional. If that’s how they’re trained to treat paying customers, no wonder people are taking their business elsewhere. I sure did — and let me tell you, O’Reilly Auto Parts just down the road treated me with actual respect and got me taken care of with zero attitude.
- RMRonald MayesSep 12, 20255.0Excellent service
- MEMichael EcheniqueSep 7, 20255.0Thank you Patrick for changing my battery. He also found an issue with a screw and gave the heads up. Great guy!
- HRHot RodSep 3, 20251.0Bad service stand in line for ever
- JMJohn MuttAug 16, 20251.0Algunos empleados tratan a los clientes con mucha indiferencia, no preguntan por el numero de telefono para ver si hay algun descuento y no dicen Buenos dias, buenas tardes y Gracias.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Haines City?
Advance Auto Parts is located at 1015 E Hinson Ave, Haines City, FL 33844.
What are the store hours for Advance Auto Parts at 1015 E Hinson Ave?
The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, most store locations, including this one, offer free battery installation with purchase, along with battery testing and recycling services.
Can Advance Auto Parts recycle used motor oil?
Yes, the store recycles used motor oil free of charge, although exclusions may apply.
Do you provide engine diagnostic services?
Yes, Advance Auto Parts offers free engine code scanning to help diagnose issues with your vehicle.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa credit/debit cards.
Does Advance Auto Parts offer curbside pickup services?
Yes, Advance Auto Parts provides curbside pickup for customers wanting a contactless shopping experience.
Are there any restaurants near Advance Auto Parts where I can grab a bite?
Yes, Subway and La Parcela Taqueria are nearby restaurants where you can enjoy sandwiches or tacos before or after your visit.
Is there a gas station close to Advance Auto Parts for refueling needs?
Yes, there are several Shell gas stations and Kangaroo Express convenience stores close by for your refueling and quick shopping needs.
Can I use nearby courier services to ship parts or packages?
Yes, there are UPS Access Point locations nearby where you can easily ship or receive packages while visiting Advance Auto Parts.