Goodyear Auto Service

Reviews

• DT

  Darrisha Triplett

  4 days ago
  5.0
  Travis provided amazing customer service! He was genuine, personable, and made the whole experience comfortable and easy. You can tell he truly cares about helping customers. He went over and beyond to answer all the questions I had about my vehicle. Definitely appreciate his professionalism and kindness! I will be back.
• LL

  Linda

  Apr 1, 2026
  2.0
  I decided to try Goodyear on Main Street in Gainesville for a simple oil change, what a mistake! The guy at the counter was extremely slow and couldn’t hear anything I said. I had to write my phone number down because he couldn’t hear me. The rest of the time I had to shout and repeat things for him to hear me. I feel for the man but he needs a hearing aid. There was only one other car there for service when I got there and 3 men working there and it took them over an hour to change my oil. They took the oil out and just left my car there. All they had to do was put the oil back in there and check whatever they usually check and let me go. They were just standing there looking at parts in a box for the other car. It didn’t look like parts for under the hood so I don’t know what it was. Why all 3 of them had to just stand there and talk for an hour I don’t know. No other customers came there while I was there, not one! No wonder nobody comes here! I don’t know how they stay in business!
• WO

  Wolfe O'meara

  Feb 18, 2026
  1.0
  This was the worst experience with a tire shop I’ve ever had. Every time I spoke with someone the price changed and when I pointed it out they magically were able to do the original price. Then while i was waiting I heard them tell someone else an alignment is on sale for $99 when mine was $140 an hour earlier. I was told an hour and sat in the shop for over two and a half hours, only to be told that a tie rod was seized and they couldn’t fully adjust it. Seized means something can’t be moved, either it is seized or it isn’t and if you can adjust it it’s not seized. I got home and looked at my paperwork and they never gave me the results of the alignment either, which I’ve received every other time I’ve had one done. After being ripped off on the price and having them tell me they couldn’t even do the work properly I will never be using this or any Goodyear store again. Edit: I reached out to customer service the day this happened, they gave me a claim number and never got back to me. Goodyear obviously does not care about their customers on any level, do not waste your money here. I’m going to have to take my car to another shop to have the alignment fixed and figure out what the new rattling noise this shop caused is.
• RF

  RsM Family

  Feb 18, 2026
  5.0
  I recently visited this Goodyear Auto Center on Main Street, and I could have not been more pleased with the service I received. From the moment I came in David made me feel welcomed. He was courteous, knowledgeable and genuinely helpful. He took his time to explain the service that was due on my car and provided me with a clear estimate before starting. Also the waiting was clean, comfortable and the turn around time was quicker than I expected.
• CC

  Christopher Clark

  Jan 26, 2026
  5.0
  I have never used Goodyear, this location in particular has great staff. Mario was super easy to work with and was a standout though. Everything was affordable, ran smoothly, and was done on time. I would recommend this place to family.

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