Enterprise Rent-A-Car

Reviews

• PD

  Patricia DenBoer

  5 days ago
  4.0
  Rented Jeep Wrangler with air pressure issues in rear drivers tire. It was inconvenient as I filled twice. My option when I called was to wait and take to a branch in the morning or to Jacksonville Airport and hour from my location. Not knowing if tire would be flat by morning and I was on a business trip I selected to drive and exchange in Jacksonville. They was no offer for someone to drive a new vehicle to me. So it was an hour drive to drop-off and hour drive back to hotel. I was given a nice medium SUV and at time of turn in I was offered $75.00 credit.
• SC

  Suzette Copeland Cortes

  Mar 27, 2026
  1.0
  I called at 11 am to confirm my car would be ready at 4 pm since I have been traveling for over 16 hours. Was told for sure it would be ready. Then was told I would be given a 2026 jeep. Cool whatever. But since I was paying with a visa debit card (direct from bank and you pay the deposit upfront) …. I was suddenly told I had to wait for, I’m guessing, a shittier car. It’s 4:35pm and I still don’t have my car.
• GD

  Gabrielle Donalson

  Feb 25, 2026
  1.0
  Our department reserved two vehicles months in advance. We had a 12-passenger van and a mini van. Upon arrival, they said the mini van was no longer available. They ended up giving us a smaller vehicle. The smaller vehicle completely reeked of cigarette smoke.
• GP

  Glenda Pressley

  Jan 31, 2026
  5.0
  The Gainesville Reginal Airport Enterprise car rental was a great experience. Robert was the total vine of my wonderful experience. I left the counter with warmth in my heart and a smile on my face. The world needs more Robert's like the one you have working for your company.
• MB

  Mrs. Linda Bell

  Jan 20, 2026
  5.0
  I had the pleasure of working with Mr. Robert and Ms. Maggie at the Gainesville Regional Airport, and I cannot say enough about how phenomenal they were! From the moment I arrived, they made me feel so special as a client and customer. I had originally booked with another company, but even with a reservation number, they were sold out. What could have been a frustrating or negative situation turned into an incredibly positive experience thanks to their professionalism, care, and attentiveness. Thank you so much to Mr. Robert and Ms. Maggie, the branch manager, for going above and beyond.I will absolutely continue to use Enterprise whenever I travel.

Frequently Asked Questions About Enterprise Rent-A-Car