Enterprise Rent-A-Car

Reviews

• KR

  Keisha Roberts

  Mar 31, 2026
  5.0
  The ease of reserving, picking up, and returning my vehicle was refreshing. I loved the check-in feature, that helped a lot. The price was amazing as well. Great customer service too!
• KW

  Ki Woo

  Mar 31, 2026
  1.0
  Very bad service. Enterprise called me through Nationwide recommendation. I talked to Enterprise and told them I wanted the small vehicle for $30 a day through Nationwide suggested that I am covered due to my car damage. I stressed this several times to Enterprise on the vehicle I wanted. They said had it available and to come down. It took us 45 minutes to get there and there was no smaller vehicles available "there will be one available tomorrow". I asked if they would give me the other vehicle for $30 and I'll bring it back tomorrow and switch. She said they wouldn't allow that. All they had to do is inform me that they didn't have it available and recommend a place that they had available. I did have to travel to another Enterprise to get the vehicle. I'll also reach out and let Nationwide know my disappointed. The only reason I tried Enterprise was because Nationwide suggested them. This is my 1st and last with Enterprise. I'm also going to complain to Nationwide that they should not emphasize dealing with Enterprise, although they side it was easier to deal with them.
• MP

  Mike Pasciuto

  Mar 20, 2026
  5.0
  Office on Wiiliston Rd is AVESOME. Very friendly and professional. Great experience from start to finish. I dealt with the entire team and it was great from pickup to drop off.
• CA

  Cortney Aubertine

  Mar 13, 2026
  5.0
  Thank you to Seth, Suzanna and Samantha for the great customer service! I had a car accident and needed a truck to rent while mine was getting repairs. I came to Enterprise and was given a truck that was in very poor condition and smelt like cigarettes. I called Enterprise and they were wonderful with exchanging this vehicle out for what I needed the very next day. I truly appreciate everyone that helped!
• AP

  Alyssa Parker

  Mar 6, 2026
  5.0
  The staff at the Williston Rd. location in Gainesville are great. They respected my sensitive timeline and complicated situation. I really appreciated their hard work and friendly staff.

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