Business Details
About
Car Wash
Part of the country's largest express car wash network, Take 5 Car Wash in Gainesville offers a variety of wash options to get your vehicle squeaky clean. Pro5 washes powered by Armor All Professional include Tire Shine and Ceramic Shield for maximum shine and protection through all seasons and elements. Enjoy free vacuums and the complimentary Pro5 Detail Center including microfiber towels as well as glass and interior cleaners by Armor All Professional to get your interior sparkling like your exterior. For the best value, join Take 5 Unlimited to wash as often as you want across the entire Take 5 Car Wash network!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.3
1,497 reviews
5 stars
1,037
4 stars
195
3 stars
81
2 stars
50
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported frequent closures of the car wash, lack of communication regarding service availability, and ongoing billing despite being unable to use the service.
Staff Performance
Several reviews highlighted the helpfulness and friendliness of staff members, particularly praising individuals like Gabriel, Twon, and Billy for their excellent customer service.
Equipment Problems
Customers noted issues with the vacuum cleaners and car wash equipment, including poor suction and malfunctioning machines, which affected the overall cleaning quality.
Membership Concerns
There were complaints about difficulties in canceling memberships and unclear billing practices, leading to frustration among customers.
Overall Experience
While some customers had positive experiences with the car wash and appreciated the service, many expressed dissatisfaction with the quality of the wash and the reliability of the facility.
- SHShea H3 days ago1.0Car wash has been closed for weeks without warning. Still charging customers for monthly fees without notification about when they will reopen.
- BABrandon AlfonsoNov 16, 20251.0My family and I have attempted to get our four vehicles washed several times at the 3010 SW Archer location, but we consistently find it closed for maintenance. I have visited multiple times, sometimes even on the same day, to confirm it wasn't just a scheduled closure. At this point, I need to take my car elsewhere, as it has been over three weeks since I last successfully used the service. I have three questions regarding this situation: Is the company planning on compensating members for this prolonged lack of service? Is there a definite plan to reopen this location, and if so, what is the projected date? Will you compensate for the cost of a third-party car wash in the interim until your location reopens? We look forward to your response regarding the status of this location and member compensation. Update: I tried to call the office as you requested and after several attempts I don't believe anyone is working there, please advise!!!
- GKGabriel KlierNov 10, 20252.0Whenever they are open it's great! I just opened a membership in September and I've only been able to use it 2-3 times. I've been by there weekly and it's been closed for so long.
- RMRaul Pineda MendezNov 8, 20251.0We had our membership and came here for 3 weeks. The location is always closed. However, the worst part is that there is no communication about the situation. No text message saying when are they opening back. No email apologizing.
- MRMonica RainsNov 8, 20251.0This local site has been closed for over a month and I’m still paying my monthly membership. I have sent emails, called multiple times, with no response. I just want to cancel my membership and be refunded for services I can’t even use or didn’t use. I’m updating to respond to the response left by the business- try again. I have called that number multiple times for over a month and left voicemail, and have received no answer and no response.