Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Gainesville area, turn to Safelite AutoGlass . Those in central Gainesville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2525 N Main St, Safelite AutoGlass Gainesville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their good communication and quality of work.
Customer Service
There were several complaints regarding poor customer service, particularly at the front desk, with reports of rudeness and unprofessional behavior from staff.
Scheduling Issues
Customers experienced problems with appointment scheduling, including no-shows and lack of communication regarding delays or changes.
Installation Problems
Some reviews mentioned issues with the quality of installations, including defective glass and improper sealing, leading to further complications.
SG
Simone Guerios
3 days ago
5.0
Great service! The technician was very professional, knowledgeable and friendly. I was able to schedule the service with the GEICO app very easily. The service was performed in my house and was finished on the estimated time.
VR
Viola Rain
Jan 4, 2026
5.0
Luis my technician was phenomenal! The office staff were reliable and fast to respond. The best auto glass repair company in the nation in my humble opinion. Fast efficient and knowledgeable. Thank you all for the phenomenal service provided. Especially in a town that is always trying to scam...it's amazing to find real honest people that do the job right.
FR
Faith R.
Jan 2, 2026
5.0
Amanda and Nick are exceptional at what they do -- true professionals: courteous, efficient, friendly and welcoming, knowledgeable, and made me feel like a very valued customer. They both made my appointment easy and pleasant. The waiting area was spotless and spacious with very comfortable chairs. The restroom was also spotless. This office deserves my highest recommendation because of such a positive experience from Amanda and Nick and such a quiet, pleasant, spacious waiting area.
MS
Mickey Schafer
Jan 2, 2026
5.0
Excellent service, from the initial appointment all the way through the work itself. Safelite contacted my insurance company while I was on the phone with them, so that we could confirm coverage. I very much appreciated that. The technician arrived exactly on time, was able to complete the work within an hour, and was professional throughout.
BB
Brayden
Dec 15, 2025
2.0
Came here back in August to get my windshield replaced, and the first windshield ended up being defective, not their fault, so I took it back the next week. After picking the car up, I took it to my dealership the next day to get an oil change and rotation. They pointed out to me that all of the body clips were missing in the front under the hood. Not only that, but Safelite broke off my hood strut mount and stuck a tire plug onto it to keep it from falling. Not a huge deal, but if they had just been honest about breaking it, I wouldn't have had a problem at all. I will give them credit, though, as I took the car back to get new body clips, and the manager installed them all, no questions asked, but I shouldn't have had to make the trip in the first place.
Also, the wipers they installed (which I mentioned I didn't want and would just get my own) have a small part in the blade that is broken off, so from day 1 each time they are used they leave a streak of water across the windshield.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass offer in Gainesville?
Safelite AutoGlass offers windshield repair and replacement, side and back glass replacement, windshield chip and crack repair, power window repair, and windshield wiper replacement in Gainesville.
Where is Safelite AutoGlass located in Gainesville, FL?
Safelite AutoGlass is located at 2525 N Main St, Gainesville, FL 32609, USA.
What are the operating hours of Safelite AutoGlass in Gainesville?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass provide mobile auto glass repair services?
Yes, Safelite AutoGlass provides convenient in-shop and mobile auto glass repair and replacement services in the Gainesville area.
Do I need an appointment to get service at Safelite AutoGlass in Gainesville?
Yes, appointments are required for service at Safelite AutoGlass in Gainesville.
What payment methods are accepted at Safelite AutoGlass in Gainesville?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Does Safelite AutoGlass in Gainesville provide services in languages other than English?
Yes, services are available in both English and Spanish at Safelite AutoGlass in Gainesville.
Are there any nearby places where I can get my car detailed after visiting Safelite AutoGlass?
Yes, nearby car detailing options include Gladiator Car Wash and Detail Center, Zmc Speed & Quality Llc, and Gainesville Auto Detail for professional auto detailing.
Can I rent an RV nearby if I plan to travel after my auto glass service?
Yes, Cruise America RV Rental is nearby and offers recreational vehicle rentals for your travel needs after your visit to Safelite AutoGlass.
Are there any convenient automotive repair shops close to Safelite AutoGlass in Gainesville?
Yes, nearby automotive repair shops include Bush Auto Repair, Davis Gainesville Automotive Group, and Davis Gainesville Automotive Collision Center for additional vehicle repairs.