Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
1211 North Main Street, Gainesville, FL
32601-4371, United States
Hours
Reviews
3.9
181 reviews
5 stars
112
4 stars
16
3 stars
8
2 stars
6
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Heather and Mario going above and beyond.
Service Quality
While some customers reported excellent service and thorough diagnostics, others experienced issues with long wait times and perceived incompetence in repairs.
Sales Practices
Several reviews highlighted concerns about pushy sales tactics and attempts to upsell unnecessary services, leading to dissatisfaction.
Management Issues
There were complaints about management's handling of customer concerns and service quality, with some customers feeling mistreated or scammed.
Inconsistency
The overall experience varied significantly among customers, with some expressing loyalty due to positive past experiences, while others reported a decline in service quality.
- JDJeff DeesOct 4, 20251.0Took wife's Hyundai for service and new battery, Wheel alignment was recommended on 11/30/2024.. 4 new tires on car the previous week, 10 months later both rear tires are shot.. Rear wheels are visible well out of alignment.. Went to have Goodyear take a look today, I was told by (Bobby) this was out of the scope of warranty.. I would have to pay for another alignment and both tires.. Didn't argue at all . Told him to get my wife's car off the rack and give me the keys . Not sure how Goodyear (main St) has really went to (hell) over the last year.. Incompetent would be the word... I will not be back at all, Miss the good old days when Heather and Mario ran this place. Sorry Goodyear (Main St) Jeff n Crystal Dees..
- FTFisher ThomsenAug 5, 20251.0This place is a waste of time and money. Don't take your vehicle here
- KHKelly HallJul 19, 20251.0Tried to sell us on 4 new tires we couldn't afford instead of just plugging the tire like we asked. I hate pushy and deceitful sales tactics.
- TMTakara MitsumiJul 5, 20255.0Jay Goslinga is the absolute best salesperson and technician! He needs a raise and promotion! He is the true definition of Customer Service. Thank you for taking care of everything!
- KKKaren KealeyMay 27, 20255.0I work a couple blocks away and Bobby was walking by my parked car and noticed my sick and dying tire. He came into my work, communicated his accurate observation, offered to take it back and let me know what it would cost to fix. Bobby did everything I needed in this situation. I knew I was driving on dangerous tires, I had tried to take the car to a couple places but for different reasons I was not able- one had moved locations and the other didn't seem real open to help somehow. This problem leaves my mind when I clock in and I don't think about it until I'm shaking perilously down the road home. Bobby took the car, gave me a good deal and fixed the urgent problems, and brought the car back. I could not have asked for a better experience. And he was so right about how bad the tire was, I feel like he was my guardian angel that day. Thanks Bobby! I'll be back to get the other two soon.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service in Gainesville offer?
Goodyear Auto Service is a full-service tire and automotive repair store providing tire services, oil changes, and general auto repairs.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Special holiday hours apply, such as reduced hours on December 24 and 31.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup for their services and products.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and restroom.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What is the address and contact number for Goodyear Auto Service in Gainesville?
The location is at 1211 North Main Street, Gainesville, FL 32601-4371. The phone number is +1 352-372-3537.
Are there any nearby beauty salons customers can visit before or after their auto service?
Yes. BeautifulHair4UGainesville, Kut N Up Salon Barber Shop, and Boomies Barbershop are all nearby beauty salons and barber shops you might want to visit.
Where can customers find nearby banking services when visiting Goodyear Auto Service?
PNC Bank and BBVA Bank are nearby banks that customers can access for financial needs.
What nearby dining options are available around Goodyear Auto Service?
Customers can choose from nearby restaurants such as China Garden, Daylight Donuts, and ZENSHI Handcrafted Sushi for meals before or after their visit.