Many customers praised the staff for their friendly and helpful service, with specific mentions of employees like Heather and Mario going above and beyond.
Service Quality
There were mixed reviews regarding service quality, with some customers experiencing excellent repairs and others reporting issues with incompetence and upselling tactics.
Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays and scheduling issues.
Honesty and Transparency
Some customers appreciated the honesty of the staff regarding necessary repairs, while others felt they were misled or upsold on services they did not need.
KH
Katherine Hansen
Jan 2, 2026
5.0
I always bring my car here because of the consistent excellent customer service experience with Heather and the team. Today I met a new face, a very joyful, professional, and friendly gentleman named Travis. Travis, thanks for making it another great trip to Goodyear!
YT
Yusuf Tiryaki
Dec 9, 2025
1.0
The guy in the reception spent more than 10 minutes with a client and never asked me how he could help me. Service quality is very low and no one cares about the customers
JD
Jeff Dees
Oct 4, 2025
1.0
Took wife's Hyundai for service and new battery, Wheel alignment was recommended on 11/30/2024.. 4 new tires on car the previous week, 10 months later both rear tires are shot.. Rear wheels are visible well out of alignment.. Went to have Goodyear take a look today, I was told by (Bobby) this was out of the scope of warranty.. I would have to pay for another alignment and both tires.. Didn't argue at all . Told him to get my wife's car off the rack and give me the keys . Not sure how Goodyear (main St) has really went to (hell) over the last year.. Incompetent would be the word... I will not be back at all, Miss the good old days when Heather and Mario ran this place. Sorry Goodyear (Main St) Jeff n Crystal Dees..
FT
Fisher Thomsen
Aug 5, 2025
1.0
This place is a waste of time and money. Don't take your vehicle here
KH
Kelly Hall
Jul 19, 2025
1.0
Tried to sell us on 4 new tires we couldn't afford instead of just plugging the tire like we asked. I hate pushy and deceitful sales tactics.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service in Gainesville offer?
Goodyear Auto Service is a full-service tire and automotive repair store providing tire services, oil changes, and general auto repairs.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Special holiday hours apply, such as reduced hours on December 24 and 31.
Does Goodyear Auto Service offer in-store pickup or delivery services?
Yes, they offer in-store pickup for their services and products.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and restroom.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What is the address and contact number for Goodyear Auto Service in Gainesville?
The location is at 1211 North Main Street, Gainesville, FL 32601-4371. The phone number is +1 352-372-3537.
Are there any nearby beauty salons customers can visit before or after their auto service?
Yes. BeautifulHair4UGainesville, Kut N Up Salon Barber Shop, and Boomies Barbershop are all nearby beauty salons and barber shops you might want to visit.
Where can customers find nearby banking services when visiting Goodyear Auto Service?
PNC Bank and BBVA Bank are nearby banks that customers can access for financial needs.
What nearby dining options are available around Goodyear Auto Service?
Customers can choose from nearby restaurants such as China Garden, Daylight Donuts, and ZENSHI Handcrafted Sushi for meals before or after their visit.